Seminole County Chrysler Dodge Jeep RAM

The gentlemen who helped me was very helpful.l I always have a nice experience at fields. I went to them after a bad experience at another keep dealership. They are very helpful and knowledgeable. I always have a nice experience at fields. I went to them after a bad experience at another keep dealership. They are very helpful and knowledgeable. More

Best of the best They were great at analysis. Quick to repair. All for a great price. I would recommend this dealership to anyone. Thanks again, service writers, mech They were great at analysis. Quick to repair. All for a great price. I would recommend this dealership to anyone. Thanks again, service writers, mechanics, and support staff. George S Haefner More

Great dealership I always come to this dealership for my oil change and services. Very friendly and patience with everyone. Love that they are the only ones that give I always come to this dealership for my oil change and services. Very friendly and patience with everyone. Love that they are the only ones that give snacks and coffee, water and juice. More

Repaint hood Brought my jeep in for a defective paint job on my hood and hinges, scheduled a date to have hood repainted,. jeep returned in a quick timing and with Brought my jeep in for a defective paint job on my hood and hinges, scheduled a date to have hood repainted,. jeep returned in a quick timing and with an awesome job done. More

Excellent Service Mr Sean Cresham is a pleasure to work with. He always keeps me updated on the status of my vehicle. Thank You for your professionalism. Mr Sean Cresham is a pleasure to work with. He always keeps me updated on the status of my vehicle. Thank You for your professionalism. More

Great dealer and service department!! Best in the area! Very helpful and professional staff. The cookout they have on Saturdays is a nice perk for their customers. I haven't never had ba Best in the area! Very helpful and professional staff. The cookout they have on Saturdays is a nice perk for their customers. I haven't never had bad experience . More

Service gone wrong We feel you should know about this situation with the dealer. We took our 2007 Chrysler 300 for an airbag recall to the Fields Chrysler Jeep Dodge Ra We feel you should know about this situation with the dealer. We took our 2007 Chrysler 300 for an airbag recall to the Fields Chrysler Jeep Dodge Ram in Sanford. The service advisor recommended we have a radiator flush based on the car’s current mileage. Prior to this, my car had never had any kind of problems in the 9 years that we owned it. After the service was completed the engine blew and the reason provided to us by the dealership was radiator failure. When it was towed back to the dealer, Tom called us back to us to let us know that the engine was damaged and the cost was $11,000 to repair. He advised that they understand how unpleasant it is to hear that but the airbag was fixed! We were very unhappy to hear such a bad news! According to the assistant manager Chris and the general manager David R. Simoni, it had nothing to do with the service performed. They made emphasis that it was an unfortunate coincidence and that they replaced the radiator reservoir cap and added antifreeze. We know clearly that this is their responsibility.. After researching the issue we have found the following possible reasons for the radiator failure and car overheating: 1-Wrong PSI on the radiator reservoir cap. 2- The coolant system wasn't bled correctly which created an air pocket causing the car to overheat. After spending a total of $1,000 between new tires and a tune up, now they are telling us that the cost for the engine replacement is $11.000. After discussing our concerns with the General Manager, he offered a discount of $2,100 making the final cost to us $ 8,900 to repair the failed engine and coolant system. It isn't plausible that an object could puncture the radiator in the middle-rear, right behind the electric fan and a/c condenser; so overpressurization is the only logical explanation, not a coincedence. We talked to them and explained that our car never had any kind of problem whatsoever prior to 3 weeks ago after they worked on it. What should we do next? We think it is their responsibility to fix the damage to my car without charging us such an outrageous amount. We greatly any insight or advice you can provide to this seemingly impossible situation we currently find ourselves in. More

Good dealership They diagnosed my transmission problem and repaired the broken connector. They provided a courtesy van for me. Tom kept me posted about the diagno They diagnosed my transmission problem and repaired the broken connector. They provided a courtesy van for me. Tom kept me posted about the diagnosis and amount of time it would take. His estimate of the cost to complete repairs was spot on. More

Oil change Happy with service and waiting accommodations, Only little thing I was unhappy about was they stated they would wash my vehicle and they didn't, didn Happy with service and waiting accommodations, Only little thing I was unhappy about was they stated they would wash my vehicle and they didn't, didn't want return to have them wash it, cause I was there 3 hrs already which I understood being the time of day I came in. overall I was happy with all. More

Amazing service Any time I visit Fields CJD in Sanford I receive excellent service. It's always top notch. They are accommodating and fairly priced (for a dealership Any time I visit Fields CJD in Sanford I receive excellent service. It's always top notch. They are accommodating and fairly priced (for a dealership). Keep up the great work! More