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Seminole County Chrysler Dodge Jeep RAM

Sanford, FL

2.6
604 Reviews

750 Towne Center Blvd

Sanford, FL

32771

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Showing 604 reviews

July 11, 2016

I worked directly with Kerry Kearney in service. I was more than pleased with Kerry in service. He went above and beyond for me, working with the insurance company of the party that hit my car (for p More

by Tgarcia7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Kearney and whoever did work on car.
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that parts of your experience with our staff didn’t meet your expectations. This is critical feedback that will be used in training our staff. In the meantime, if you have questions or need verification of the work provided, please reach out to me at (407) 878-7710, or by email at dsimoni@fieldsauto.com and I will be delighted to address your concerns. Thank you and we look forward to your next visit. Kind Regards, David Simoni, GM.

July 09, 2016

Very great Everything perfect! The service was very good and David is a very good guy! The price is okay! Thank you! Best Regards. Ricardo M. Pinto. More

by RMP1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and if there is anything that we can do to assist you in the future, please do not hesitate to contact me. Best Regards, David Simoni, GM.

July 09, 2016

Very good service The service was very good. My recall was handled very quickly and completed in one day. I was notified promptly when my recall was completed . More

by Sandyman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thanks for your business. We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. Kind Regards, David Simoni, GM.

July 08, 2016

Friendly, excellent work! When I arrived at the dealership Marcus Garvey took my information and assured me that my vehicle would be fixed. Marcus called me as well while my v More

by Rolle's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Garvey and Scott Gronauer
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for your kind words, Rolle! We definitely appreciate your excellent feedback. Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, David Simoni, GM.

July 06, 2016

Great! Great dealership! Easy to work with and all about customer service! They made the whole process smooth and everyone we spoke with was helpful and nice More

by Kristan773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, John, Jeanette
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you, Kristan773! We're pleased and grateful that we were able to exceed your expectations. We're also happy that you enjoyed the ice cream and coffee. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, David Simoni, GM.

July 04, 2016

wonderful service Driving from errands on a Saturday & the ABS brake light came on. Luckily we were near the place where we bought the car (Fields CJDR in Sanford, FL). More

by Tirado_Barbara53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Richmond
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you, Tirado_Barbara53, we're pleased that you enjoyed your experience! If there is any way I can elevate your ownership experience, I would be delighted to help. Best regards, David Simoni, GM.

July 01, 2016

Truck service Was given a schedule time at 9 AM. The staff was courteous and friendly and was completed with the service on time. I would recommend this dealership More

by Ram truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Macevicius also Andy
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thanks for the kind feedback! It's always our pleasure to serve your automotive needs. We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call. Thanks again, David Simoni, GM.

June 28, 2016

Always a great experience Timeliness follow up and results of service always excellent. They updated all our software and checked for open recalls!! More

by Diane1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you, Diane1234, a 5-star experience is what we strive to provide on every visit. If there is any way we may better serve your automotive needs, please let me know. Sincerely, David Simoni, GM.

June 28, 2016

Joe's Jeep They were quick and complete. The completed the job sooner than they estimated. Gave me the checklist and informed me what and why future visits would More

by Joesteff1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

That's great to hear, Joesteff1. Thank you for your delightful feedback. I'm happy we were able to get your service work done quickly and effectively. If there is anything further we may do to better serve your automotive needs, please let me know. Sincerely, David Simoni, GM.

June 24, 2016

Great customer experience. Tom in service is such a great example of what Customer Service should be. My only complaint is that the loaner car should be the same as the car you More

by Tim Kunkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 16, 2016 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for your review. I am very happy that our staff was welcoming and accommodating. I’m also delighted that you enjoyed your visit overall. However, I am sorry to hear that you were not satisfied with the loaner car. This has been communicated to our team and Management and we will certainly look into this, so that we may further ensure that all of your automotive needs are exceeded. Thank you for choosing Fields. Sincerely, Dave Simoni, GM.

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