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Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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Friendly and Quick Service I received excellent service when i brought my Dodge Charger in for an oil change and other things. I worked with Tom who was very friendly and clear I received excellent service when i brought my Dodge Charger in for an oil change and other things. I worked with Tom who was very friendly and clear about all the different things that would be serviced on my vehicle. I was given a 2 hr service time but received a call that my car was ready in about an hour. Excellent experience. More
3 hour oil change Two different fields locations, both I have waited over 3 hours for a routine under warranty oil change. First time with an appointment and the second Two different fields locations, both I have waited over 3 hours for a routine under warranty oil change. First time with an appointment and the second time I was told the fast express lane I do not need an appointment. Over three hours for an oil change at two fields dodge locations. Second oil change, after receiving the vehicle back, it completely smelled like oil and grease. Unacceptable dodge. More
Philip Gadhia from Scotland Is an Angel from God! I can not say enough great things about Fields in Sanford. What an amazing team. Philip was our salesman, and he was truly a gift from God. He was hon I can not say enough great things about Fields in Sanford. What an amazing team. Philip was our salesman, and he was truly a gift from God. He was honest, patient, thought provoking to make sure we chose what was best for our family, and his follow-up work is impeccable. The finance team truly cares about their customers and will fight for you so that lenders don't take advantage of you. Jeanette who does the final paperwork is a jewel as well, so caring, kind and thorough. The other salesmen who were walking by would stop to say hello, check on our needs, and congratulated us once the deal was done. My entire family will continue to come here for our cars, and they will personally ask for Philip. More
Great job, on time as promised Cleaness, courtesy, friendly people who work there. Also Paul the courtesy driver who makes sure im picked up to get to and from work on time. Cleaness, courtesy, friendly people who work there. Also Paul the courtesy driver who makes sure im picked up to get to and from work on time. More
First time Amazing first time experience compared to another CDJ dealer. Service was world class. I will tell my friends and be coming back thank you very much / Amazing first time experience compared to another CDJ dealer. Service was world class. I will tell my friends and be coming back thank you very much / everything was taken care of in one visit and in a timely manner More
where is my vehicle parked The staff there is courteous and friendly. There is one little hiccup when my car is done after servicing I usually have to parade around the dealers The staff there is courteous and friendly. There is one little hiccup when my car is done after servicing I usually have to parade around the dealership looking for it. This is the second time this has happened. Yesterday it was parked across the street near the movie theater. An employee flagged me down and drove the car to the service entrance. I don't mind walking to where the car is but at least indicate where it is parked. More
my experience has been awesome! I called twice about my car. I just purchased a few months ago. Brittney the receptionist always nice. Nenise always make sure he answer any questio I called twice about my car. I just purchased a few months ago. Brittney the receptionist always nice. Nenise always make sure he answer any questions I have. He also told me to bring the car for service there because I toke it to Chrysler dearler thinking I need to take it there for recalls or repairs. They tried to get me to pay for something that was $200 plus. He had me to bring car to him. He had it checked out and there was nothing wrong. He asured me that I can bring it to your dealer for repairs. He is very professional! He also take care of everything with my car. I really appreciate them. I love the care they give for customer satisfaction. The professionalism I seen since I purchased my car is promotion with Brittney and Nenise. Nenise for sure need a promotion. I hope I am spelling his name right. Thank you so much. More
Recall Takata airbag When I arrived attendant met me at car and asked if I needed any other services done besides recall. That reminded me I needed an oil change so I had When I arrived attendant met me at car and asked if I needed any other services done besides recall. That reminded me I needed an oil change so I had that done as well that saved me time. More
Excellent customer service. Every employee you interact with is polite and professional. All of my service appointments were excellent and they took care of all the recalls and Every employee you interact with is polite and professional. All of my service appointments were excellent and they took care of all the recalls and updates needed. Thank you! More
Oil Change #1 Review David was very pleasant and attentive to work with, provided a realistic timeline and was attentive to my calls for status checks. Was a very relaxing David was very pleasant and attentive to work with, provided a realistic timeline and was attentive to my calls for status checks. Was a very relaxing first service visit. More