Seminole County Chrysler Dodge Jeep RAM

Fields preys on widows! They prey on widows. I went to the dealership because of their inventory. I told salesman I was recently widowed and that I was turning in my vw be They prey on widows. I went to the dealership because of their inventory. I told salesman I was recently widowed and that I was turning in my vw because of the buyback. I was concerned about being without a car for a few days and asked if they had loaners or could set up a rental for me. I was told they would hold a check up to a month knowing that the VW money for deposit was guarenteed. They put a one week hold on it and then took my plate away and made me call in daily and treated me like a criminal. The money arrived on the following Monday. I got my first bill and went to pay it and saw that the amount owed was too high, Yes it was 4.9 percent but they tacked on nearly 4,000 dollars for lending me money. I did not notice at time of sale because the stress of decision making was so difficult etc. Losing a husband aftern35 years is difficult, They even knew he was law enforcement. The salesman said he would protect me. NOT!!!!!!! So much for their professsional, customer service based image. Their free car washes will never add up to what they ripped me off for!!!!! Shame on this dealership. Please do not give them a cent of your money! More

Poor quality service I would like to share with you the service experience I received on Saturday March 25th, 2017. I went to the dealership with the intentions of test dr I would like to share with you the service experience I received on Saturday March 25th, 2017. I went to the dealership with the intentions of test driving a Jeep Wrangler to assure myself of the possible future purchase prior to selling my Lexus. I informed Brad I was looking to test drive a black Jeep Wrangler Sahara, four door with a hard top; preferably 2014-2015. He grabbed a brand new 2017 black Jeep for me to test drive, which I did. However, after the test drive, I again inquired about the 2014-2015 Wrangler models in which my preference was not validated. Brad apparently felt compelled to push the 2017 model on me which was a complete turn off to me. Brad then checked the trade-in value on my Lexus and when I told him I “had to sleep on it” his immediate response was “why did you even come today if you were not prepared to buy.” I then reminded him of my intentions to test drive today and told him I was looking for an older model. I was very upset with his response, but did not show my frustration. Brad then sent over his manager to “thank me for coming” and I was not impressed with the managers approach either. Although I was clearly the customer looking to purchase the vehicle, his manager continued to speak to and look at my husband. Over all I was not happy with the service I received, and instead drove around the corner to Carmax where I was presented with the vehicle I inquired about. I am currently waiting for the vehicle to be transferred to the Sanford location to seal the deal. More

WON'T GO BACK I'm going to try and be as fair as possible with this review. However, I won't return to have my vehicle serviced. On Thursday February 23, 2017, I to I'm going to try and be as fair as possible with this review. However, I won't return to have my vehicle serviced. On Thursday February 23, 2017, I took my Chrysler 300 in to have the transmission serviced and fog lamps repaired. They needed the car all day so I returned home by Uber. I had barely walked into the house when I received a call from the service writer with bad news. The mechanic damaged my door while putting it on the rack. How does that happen? How many times a day does he do that? So now my vehicle has to go to their body shop 25 miles away. They did provide a loaner, a Jeep Wrangler, but compared to my 300 it was a tank. On Tuesday the 28th, the service writer called to tell me my vehicle came back but he was not happy with the paint job so it would have to go back to the body shop. Incompetence#2! Now its Tuesday March 7th. I was told my vehicle would be ready that day. However, when it was returned to the dealer the fog lamps had not been repaired. I was, to say the least not happy. Bottom line, they damaged my vehicle which was as close to show room perfect as a car can be. Secondly, it took 12 days, plus 154 miles and a half tank of gas before I got it back. I really felt that due to my vehicle being damaged by them and all of my inconvenience they should not have charged me a dime. They did credit me for the fog lamp repair. But it still cost me $220 for the transmission service plus half tank of gas. I just spoke to the service manager before writing this and he refused to credit me for the transmission service. Needless to say I won't be going back. Charles D. Deltona, Florida More

Excellent experience The sales person was not pushy and helped us find the perfect vehicle that we were looking for. Overall we had an excellent experience here. The sales person was not pushy and helped us find the perfect vehicle that we were looking for. Overall we had an excellent experience here. More

Fields Dealeahip Sanford top! John Gowan is a fantastic sales man. Leased 2 cars from him Dodge Challenger and a Jeep Wrangler unlimited. Great cars and love the service at Fields! John Gowan is a fantastic sales man. Leased 2 cars from him Dodge Challenger and a Jeep Wrangler unlimited. Great cars and love the service at Fields! More

Found the truck I wanted for the right price. Eric the sale. Found the truck I wanted for the right price. Eric Padilla the sales guy was awesome. He was truthful and straight to the point. Great job! Found the truck I wanted for the right price. Eric Padilla the sales guy was awesome. He was truthful and straight to the point. Great job! More

The hardest working dealership in Central Florida Nobody,any where, works harder or better than Fields. I will be a customer for life. The finance team went above and beyond and if you want to deal Nobody,any where, works harder or better than Fields. I will be a customer for life. The finance team went above and beyond and if you want to deal with a professional that is genuinely happy for you, then you must go see Lynn!! I am beyond pleased. More

Great quality customer service . Very good customer service. Excellent place to go and purchase a new vehicle. You will get treated with friendly advice and service. Thank you for eve Very good customer service. Excellent place to go and purchase a new vehicle. You will get treated with friendly advice and service. Thank you for everything. More

New Ram 1500 Great staff at this dealership was welcomed and greeted by everyone I came in contact with. All my questions were answered by my salesman Steve concer Great staff at this dealership was welcomed and greeted by everyone I came in contact with. All my questions were answered by my salesman Steve concerning the vehicle I was interested in purchasing and was shown many of the features and options available on this model. Robert was excellent at covering all of the finance details with me and this Was a great buying experience at Feilds dealership. The staff at this location is excellent in making its customers feel welcome. More

Happy customer Very please with my car buying experience. Love driving my new car! Not very pleased that I can not submit this unless I have twenty five words. Very please with my car buying experience. Love driving my new car! Not very pleased that I can not submit this unless I have twenty five words. More