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Seminole County Chrysler Dodge Jeep RAM

Sanford, FL

2.6
602 Reviews

750 Towne Center Blvd

Sanford, FL

32771

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Showing 602 reviews

September 05, 2017

Great experience Me. Simoni went above and beyond to make sure that we were satisfied with our vehicle. He personally called to make sure we were happy with the sale More

by Moran10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Smith (Smitty), David Simoni
Jan 18, 2018 -

Seminole County Chrysler Dodge Jeep RAM responded

We genuinely thank you for your wonderful feedback. If there is any way our Team may better serve you in the future, please let me know and I will address it immediately. Thank you for choosing Fields, we are grateful for your business. In appreciation, Mike Torre, General Manager.

September 04, 2017

My truck Smitty sold me my 200 Sport three years ago since then he has always found the time to talk to me when I was getting my car serviced. In those thr More

by Fish3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Jan 18, 2018 -

Seminole County Chrysler Dodge Jeep RAM responded

We are grateful for your loyalty and your continued faith in our Team. Rest assured, we will do whatever it takes to ensure we are deserving of your loyalty on every visit. Thank you for choosing Fields Chrysler Jeep Dodge Ram. Warm regards, Mike Torre, General Manager.

September 04, 2017

New Truck Buyer experience!! I gave this dealership a 5 star rating because they DESERVE it. My experience from communicating online to walking in the showroom to walking out of More

by NAVYMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rivera
Jan 18, 2018 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for your valuable feedback and congratulations on your new vehicle! It’s a pleasure to serve your automotive needs. We genuinely value your patronage. If there is any way our Team might be of assistance with your new vehicle purchase, please don’t hesitate to let me know. Best, Mike Torre, General Manager.

May 04, 2017

Fleecing Service 5 months ago I brought in my 2006 Durango for a leaking sunroof and the electrical problems it was creating. After paying for this to be fixed, the fi More

by John M Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Young, John Kottke
May 31, 2017 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for your feedback, Mr. Stewart. I'm so sorry to learn about your poor experience with our Service Team and I apologize for the inconvenience. Our top priority is customer service and I would appreciate the opportunity to discuss the matter in more detail with you. I will work personally to both restore your faith in our organization and resolve any outstanding issues you may have. You may reach me via email at dsimoni@fieldsauto.com or by phone at (407) 878-7710. Thank you and I look forward to hearing from you. Sincerely, David Simoni, General Manager, Fields Chrysler Jeep Dodge Ram.

April 10, 2017

Fields preys on widows! They prey on widows. I went to the dealership because of their inventory. I told salesman I was recently widowed and that I was turning in my vw be More

by sharonburns
Customer Service
Price
Recommend Dealer
No
Employees Worked With
John Escobar
Apr 12, 2017 -

Seminole County Chrysler Dodge Jeep RAM responded

Ms. Burns - Thanks very much for taking the time to speak with me on the phone yesterday. I'm glad we were able to work out and talk about the issues and look forward to seeing you this Saturday. Sincerely, David Simoni, General Manager.

March 29, 2017

Poor quality service I would like to share with you the service experience I received on Saturday March 25th, 2017. I went to the dealership with the intentions of test dr More

by mommynurse126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bad
Apr 18, 2017 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for sharing this feedback. We are terribly sorry to hear about your experience and I apologize for any inconvenience. The behavior of our team that you described is not tolerated at Fields. We've taken the necessary measures internally to ensure that this doesn't happen again. While this does not change the experience you received, I encourage you to contact me directly and I will be happy to do my best to turn this situation around for you. You may reach me by phone at (407) 878-7710, or via email at dsimoni@fieldsauto.com. Warmest Regards, David Simoni, General Manager.

March 08, 2017

WON'T GO BACK I'm going to try and be as fair as possible with this review. However, I won't return to have my vehicle serviced. On Thursday February 23, 2017, I to More

by Charles D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kerry service writer, John service manager
Apr 18, 2017 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for taking the time to supply us with your evaluations of your experience with our team here at Fields Chrysler Jeep Dodge Ram. I apologize for your inconveniences. It sounds like your experience went from bad to worse. Please contact me at your earliest convenience, so that I may personally attend to your grievances and concerns. Thanks for your time and I look forward to communicating with you. You may reach me by phone at (407) 878-7710, or via email at dsimoni@fieldsauto.com. Best Regards, David Simoni, General Manager.

February 16, 2017

Excellent experience The sales person was not pushy and helped us find the perfect vehicle that we were looking for. Overall we had an excellent experience here. More

by Timp103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Bartley
Apr 18, 2017 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did, just that, for you. Sincerely, David Simoni, General Manager, Fields Chrysler Jeep Dodge Ram.

February 13, 2017

Fields Dealeahip Sanford top! John Gowan is a fantastic sales man. Leased 2 cars from him Dodge Challenger and a Jeep Wrangler unlimited. Great cars and love the service at Fields! More

by Jumgletrax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gowan
Apr 18, 2017 -

Seminole County Chrysler Dodge Jeep RAM responded

That’s wonderful to hear and certainly what we strive for with every visit! If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, David Simoni, General Manager, Fields Chrysler Jeep Dodge Ram.

February 06, 2017

Found the truck I wanted for the right price. Eric the sale. Found the truck I wanted for the right price. Eric Padilla the sales guy was awesome. He was truthful and straight to the point. Great job! More

by Flomaster91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Padilla
Apr 18, 2017 -

Seminole County Chrysler Dodge Jeep RAM responded

Thank you for sharing your comments about your experience with us! We certainly appreciate your business. The pleasure is ours! If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, David Simoni, General Manager, Fields Chrysler Jeep Dodge Ram.

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