Seminole County Chrysler Dodge Jeep RAM

Had tire replaced , it was ready in a reasonable amount of time. Waiting area is nice and comfortable. Chris was very helpful with my concerns. , it was ready in a reasonable amount of time. Waiting area is nice and comfortable. Chris was very helpful with my concerns. More

Garante I when to fix my car and the mechanic not find the problem and bring back the car and still making the noise and spend the car gas for nothing. I when to fix my car and the mechanic not find the problem and bring back the car and still making the noise and spend the car gas for nothing. More

Excellent Service Quality service center with very attentive staff. Staff quickly met my needs and finished work in a very timely manner. Could not be more impressed. Quality service center with very attentive staff. Staff quickly met my needs and finished work in a very timely manner. Could not be more impressed. More

Another great service experience We have an Itasca Viva motor home on a Promaster 3500 chassis--not the normal vehicle that visits the service department. However, Kerry, our Service We have an Itasca Viva motor home on a Promaster 3500 chassis--not the normal vehicle that visits the service department. However, Kerry, our Service Adviser, takes great care of us and our motor home. He advises us as to what we need and why, and never tries to sell us a service we don't need. I highly recommend Kerry and this service department! More

my truck is fixed Transmission went out in my truck. The service department matched another Chrysler dealers price on a factory remanufactured transmission and got is i Transmission went out in my truck. The service department matched another Chrysler dealers price on a factory remanufactured transmission and got is installed earlier than I expected. More

Always had great service until now Last week my Check engine light was on and I was pleasantly surprised I was able to get a Saturday appointment. My car was dropped off at service Last week my Check engine light was on and I was pleasantly surprised I was able to get a Saturday appointment. My car was dropped off at service at 9am. I did not receive a call all day about status so I called the dealer around 4pm. I was told the oil change and Bluetooth were handled, but they could not find the stored code for the engine light. I asked when my car might be ready and was told I should get a call when it is all closed out shortly. Around 5:30 pm I was trying to figure out dinner for my family and coordinate picking up my car. I still had not heard back so I called the dealer again. I was told service had closed at 5pm. I was concerned and upset as I was never told they would be keeping the car and I have two children under the age of 3 and my car seats were in the car. Also, I needed my car and had not planned to be without it Sunday or to return to work on Monday. A sales manager returned my call and stated he could remove my car but had way to tell me what was completed or outstanding and someone would have to call me Monday. Monday I did receive a call from the service customer service representative whom stated he was sorry and that the tech never handed him my paperwork so he just forgot and didn’t close my car out. Although I appreciate the apology I was concerned. Do your reps not have a working lists of the cars they took in that day? Is there not a checks and balances system before service closes to ensure all customers were handled. I picked up my car and my check engine light was still on. It has since cleared, but I now question if I want to return here for service. More

Painfree Drove up from the keys and my service transmission light came on. Andy took me in right away without an appointment, fixed the car and updated my comp Drove up from the keys and my service transmission light came on. Andy took me in right away without an appointment, fixed the car and updated my computer. When I picked it up he explained everything to me in language I could understand and even explained the differences I would feel when I drive it now. AND they washed it, bonus! More

Recall Work Andy was very nice and accommodating. Entire staff was very helpful and nice! The shuttle driver was also very sweet and patient with my som that was Andy was very nice and accommodating. Entire staff was very helpful and nice! The shuttle driver was also very sweet and patient with my som that was with me. More

Great service Always great service from field They are super friendly and very efficient. I will continue to come back Or the excellent service and friendliness tha Always great service from field They are super friendly and very efficient. I will continue to come back Or the excellent service and friendliness thank you More

Great customer service and great people You have a great staff and facilty. Your service advisors are very knowledgeable and courteous. I will always take my service needs to FIELDS CJDR bec You have a great staff and facilty. Your service advisors are very knowledgeable and courteous. I will always take my service needs to FIELDS CJDR because of their treatment with customers More