
Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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Excellent Service Experience My Service Advisor Tom took great care of me. We had an issue with my tire pressure sensor not responding properly and he stayed on it until it was r My Service Advisor Tom took great care of me. We had an issue with my tire pressure sensor not responding properly and he stayed on it until it was resolved. More
Scheduled Maintenance Always excellent service! Have been going to Fields since they opened and they are by far the best dealership for vehicle servicing and overall custom Always excellent service! Have been going to Fields since they opened and they are by far the best dealership for vehicle servicing and overall customer satisfaction. More
EXCELLENT SERVICE DEPARTMENT LAST 4 VEHICLES HAVE BEEN PURCHASED AT FIELDS, THE REASON FOR THIS WAS AN EXCELLENT SERVICE DEPARTMENT, SALES AS WELL. THE TECHS ARE FRIIENDLY, PERSON LAST 4 VEHICLES HAVE BEEN PURCHASED AT FIELDS, THE REASON FOR THIS WAS AN EXCELLENT SERVICE DEPARTMENT, SALES AS WELL. THE TECHS ARE FRIIENDLY, PERSONABLE AS WELL., GOT OUT OF THEIR WAY TO PLEASE. More
Cummins recall. other dealers had a 3 week wait for my water pump & no rental. Rashad gave me a rental & fixed my truck in a day! Amazing. other dealers had a 3 week wait for my water pump & no rental. Rashad gave me a rental & fixed my truck in a day! Amazing. More
Damaged Rims My service advisor Andy Savas is a fantastic employee, he cares about his customers. However I had purchased new rims and tires from the dealership. I My service advisor Andy Savas is a fantastic employee, he cares about his customers. However I had purchased new rims and tires from the dealership. In the process of replacing 2 TPM sensors that had gone bad they damaged one of the rims. Brian Cayce became involved and eventually the damaged rim was repaired. I still think the rim should have been replaced since in was BRAND NEW. I am also having issues with a 3rd TPM that keeps triggering the warning light. The vehicle has already been in for this issue and has NOT been repaired. Also during this repair service Andy went above and beyond in solving a window issue. It seems that the replacement part from Dodge does not have the right PIN assembly. There is nothing like having a window that will not close when you live in the rainy state of Florida. After 2 attempts to locate a part, the part was on back order, Andy found a way to solve the issue. Way to go Andy...... More
Great Service Always great service at Fields. They keep you informed of the status of your vehicle and do not do the hard sell to have you purchase items that are n Always great service at Fields. They keep you informed of the status of your vehicle and do not do the hard sell to have you purchase items that are not required or are in need of replacing. More
Bad experience turned good I went in for a simple oil change and had a HORRIBLE experience. There was no line and was told I would be out in 45 min. It was over 2 hours later I went in for a simple oil change and had a HORRIBLE experience. There was no line and was told I would be out in 45 min. It was over 2 hours later I was handed my keys and a list of problems I needed fixed on my jeep. I complained about the service and got a meager "sorry". Then when I left i couldn't even find my vehicle and had to locate someone to help me find it. Then I find my seat slammed back and antenna in the front seat cause the washed the vehicle when I requested they didnt. I was ready to NEVER come back to the dealership ever again but I went in and talked to Andy Savas. He walked me through what I needed done (some things listed werent necessary and I correctly priced). I set up my appointment for the next day. He kept me up to date on the status of the work and let me know anything else that needed to be addressed as it popped up. I will only be returning to the dealership for service from now on because of Andy. More
the man the myth the legend service is fantastic andy is the best, I have been coming to this dealership for 7 years now and for good reasons. I love coming here and seeing servi service is fantastic andy is the best, I have been coming to this dealership for 7 years now and for good reasons. I love coming here and seeing service let employees eat cookiesand ice cream More
Truck maintenance. A/C. Work. Good service from Andy. Quality work from. Truck service Teck. Andy kept me informed about the truck and the prices of service through the process Good service from Andy. Quality work from. Truck service Teck. Andy kept me informed about the truck and the prices of service through the process More
Service Andy did great as well as the techs. So far my issues have been fixed and they have not occurred again! Thank you very much! Andy did great as well as the techs. So far my issues have been fixed and they have not occurred again! Thank you very much! More