Seminole County Chrysler Dodge Jeep RAM

Quick and friendly service Quick and friendly service. The service manager Joe was very helpful in getting my vehicle out as soon as possible so I can make an appointment that I Quick and friendly service. The service manager Joe was very helpful in getting my vehicle out as soon as possible so I can make an appointment that I had. I've always had good results with the service department every time I've been here More

Excellent service We were pleased with our first service on our new car . Shaylee was so helpful and addressed all my concerns . Smitty also helped me with programmin We were pleased with our first service on our new car . Shaylee was so helpful and addressed all my concerns . Smitty also helped me with programming our garage door remote while at the dealership . More

Horrible service experience Service dept very disorganized and horrible experience and left grease on my leather seats and visor. If I could I would attach pics. Terrible experie Service dept very disorganized and horrible experience and left grease on my leather seats and visor. If I could I would attach pics. Terrible experience from drop off to pick up to wrong oil change and bad manager attitude. More

Fabulous! Nick was super helpful! He took care of my car and made sure I was informed throughout the whole process. Thank you so much for everything! Nick was super helpful! He took care of my car and made sure I was informed throughout the whole process. Thank you so much for everything! More

3 times , same issue, promises promises Brought vehicle in to get scheduled service on vehicle which included oil change and alignment. When we received the vehicle after a full 9 hours in s Brought vehicle in to get scheduled service on vehicle which included oil change and alignment. When we received the vehicle after a full 9 hours in service, the steering wheel was off center and the vehicle was pulling badly. We called the service manager and let him know what the problem was and he said when we brought it back in it would be a priority. A week later we dropped it off to be first in line in the morning. We called to get an estimate on time and was told it would be a few more hours. Then was called and told it was ready now. We picked up the vehicle and there was no change at all. Wheel was to the left and vehicle pulls to the right.there is also 2 error codes showing now that were not there before. Tried to call our service manager and he never called back. Spoke to a technician and he promised it would be done by 5 PM that day. They missed that promise as well. More

Very friendly service department I am giving 4 out of 5 stars. Friendliness is 5 stars all the way. There was an innocent mistake, the CS rep asked another customer (thinking it wa I am giving 4 out of 5 stars. Friendliness is 5 stars all the way. There was an innocent mistake, the CS rep asked another customer (thinking it was me) if the air filter replacement that was needed could be approved. Upon completion he realized he made the mistake and explained they replaced the air filter and proceeded to hand me a bill For $85 vs the $35 I was expecting. I paid it and left but he should have acknowledged their mistake and waved the part fee. More

Great customer service very friendly ...........................Would highly recommend fields to my friends didn’t purchase at fields but was treated if I did would highly r very friendly ...........................Would highly recommend fields to my friends didn’t purchase at fields but was treated if I did would highly recommend More

Good customer service Umberto was really helpful and very friendly. This dealership has the best customer services. I got there ten minutes after they close with a nail in Umberto was really helpful and very friendly. This dealership has the best customer services. I got there ten minutes after they close with a nail in my tire and they took care of me anyway More

perfect! quick in quick out. service was great! i was in and out in about an hour. super painless and the car wash was great. definitely would do it on saturday morning again. service was great! i was in and out in about an hour. super painless and the car wash was great. definitely would do it on saturday morning again. More

Collaboration and Communication I think the service team does a great job, but really need to work on communication. Collaboration between peers is great but if the client isn’t gett I think the service team does a great job, but really need to work on communication. Collaboration between peers is great but if the client isn’t getting informed accordingly then it causes more stress and headache. Nick has been great, but others are not communicating adequately when he’s unavailable. More