Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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Fields I have a dealership that is closer to my house, I prefer to take my vehicle to this location. I also have purchased other vehicles from Fields. Grea I have a dealership that is closer to my house, I prefer to take my vehicle to this location. I also have purchased other vehicles from Fields. Great all around staff. More
Fast and friendly Was just a recall for the power steering. Was in and out quickly and a free wash !!! Reminded me of next service due. Thank you Was just a recall for the power steering. Was in and out quickly and a free wash !!! Reminded me of next service due. Thank you More
Excellent Steve Smith was awesome , he took care of my vehicle needs promptly and professionally , he walked me through the whole process and never was pushy or Steve Smith was awesome , he took care of my vehicle needs promptly and professionally , he walked me through the whole process and never was pushy or demanding. More
NAVIGATION / SATELLITE SYSTEM I have a 2007 Chrysler Aspen which is garage keep, maintenance maintained and looks new. I have had issues with the Navigation System for almost a ye I have a 2007 Chrysler Aspen which is garage keep, maintenance maintained and looks new. I have had issues with the Navigation System for almost a year. Because the unit needed to be replaced, I purchased a New/Rebuilt unit. This unit worked fine for about six months, then I started having issues with the replacement. I have had the vehicle back to the dealership three times. All three times I leave the vehicle and when I pick up the vehicle, I hear the unit is working fine, NO PROBLEM! This last time I video taped how the unit was acting. Showed the Advisor and the Service Tech! I called during the day to see what was happening and was told that it was still being checked out. I was called and told what they thought the issue was. I go to pick up the vehicle to find out that the Receiver appears to be going BAD! I asked about ordering the part and the cost, just to find out that the part is NO LONGER AVAILABLE! I asked if they tried EBAY or AMAZON and was told that it would not have a WARRANTY if they located the part! So now I have a beautiful SUV with a NAVIGATION SYSTEM that functions improperly. When a passenger rides in the vehicle and asks about the radio, I tell them the story and there response is NEGATIVE toward MOPARS and that is why they drive X car! I found one on Factory Chrysler Parts here in Florida! Why can't this dealership purchase from them with a WARRANTY? More
Great customer service Mostly dealt with Michael, Kim and Kerry, they were both extremely helpful and professional. Kim quickly found my family a loaner vehicle that would Mostly dealt with Michael, Kim and Kerry, they were both extremely helpful and professional. Kim quickly found my family a loaner vehicle that would hold all of our car seats. Michael and Kerry met us promptly at the drop off and took care of the rest. Thank you. More
Service review Service is quick and easy. My only complaint is that the U-Connect could not be changed for weather in our location. All available options are out of Service is quick and easy. My only complaint is that the U-Connect could not be changed for weather in our location. All available options are out of this state so this service is useless. Not the dealership's fault, but Jeep needs to get their act together on this. Very disappointing. More
Great staff and service! Great staff and service. An overall great experience! I had an issue with my ac not working and dual climate not heating on driverside and it was prom Great staff and service. An overall great experience! I had an issue with my ac not working and dual climate not heating on driverside and it was promptly fixed and working like new. More
Easy scheduling and maintenance process The process was everything I expected and I made a last minute change to service and they were flexible and easy to work with. It was smooth The process was everything I expected and I made a last minute change to service and they were flexible and easy to work with. It was smooth More
Electrical problem Service department was very nice and fun to be around dealing with my truck issue, Anthony was very professional dealing with me. Thank you !! Ps l Service department was very nice and fun to be around dealing with my truck issue, Anthony was very professional dealing with me. Thank you !! Ps love the cup the tea and cookies 😋😋 More
Great service Charles Miller was Awesome. He called me and informed me of everything that was being done to my vehicle. The tech called me and explained what he was Charles Miller was Awesome. He called me and informed me of everything that was being done to my vehicle. The tech called me and explained what he was going to do to my truck . Great service!!! More