
Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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Unusual problem - methodically worked to conclusion My Jeep Wrangler engine would intermittently shut off - no helpful diagnostic codes. Identified the infamous cyl head issue with 2012 v6 - replaced a My Jeep Wrangler engine would intermittently shut off - no helpful diagnostic codes. Identified the infamous cyl head issue with 2012 v6 - replaced and repaired (under warranty). Still the problem persisted and no DTCs. Michael (Tech) remained persistent - contacting corporate and performing more troubleshooting. Found an issue with control modules/sensors - replaced and problem has disappeared for now. Thanks to Michael and special thanks to Brandon (Service advisor) for being my advocate and also finding discounts to help make the cost agreeable! More
Exceptional service Excellent, timely service with superior customer service and support . Recall Inspection conducted expeditiously while I waited. Vehicle returned c Excellent, timely service with superior customer service and support . Recall Inspection conducted expeditiously while I waited. Vehicle returned cleaner than when it arrived. Minor glitch immediately corrected (caused by power disruption as a result of the recall W46/NHTSA inspection process). More
I am very pleased with my visit at Fields in Sanford. I had outstanding help from Brad, he was very wonderful and made sure I was happy with my decisions. I recommend 10/10 had outstanding help from Brad, he was very wonderful and made sure I was happy with my decisions. I recommend 10/10 More
Manny and the team was fantastic even with systems being down. Car was serviced quickly and accurately with safety and cleanliness being at the forefront down. Car was serviced quickly and accurately with safety and cleanliness being at the forefront More
Good experience. People were very helpful and patient. I am happy with the vehicle that I purchased through you. I would recommend others to go. am happy with the vehicle that I purchased through you. I would recommend others to go. More
Justin was amazing . Every person I came in contact with was kind and knowledgeable. Justln went above and beyond to make sure all my needs for my vehicle were met . It was my first time at this dealersh was kind and knowledgeable. Justln went above and beyond to make sure all my needs for my vehicle were met . It was my first time at this dealership. I left the dealership in Deland because they have been rude and dishonest . I was also pleasantly surprised and I will bring my business to Fields . Thank you again Justin and the staff of Fields. Also, the woman that checked me out was super sweet and kind. There was also a gentleman that helped me get a battery for my keys was very kind. Thank you again I felt very comfortable coming into the dealership for service. I didn’t feel like as a single woman I was being taken advantage of! Thank you thank you thank you thank you. More
Got my battery warranty issue resolved quickly! Brandon was friendly and answered all our questions. All around great experience and look forward to working with Fields again. was friendly and answered all our questions. All around great experience and look forward to working with Fields again. More
Attentive, On time, Professional and customer oriented!! They took my vehicle pretty fast for schedule maintenance. They also washed and vacuumed the Jeep free of charge! They took my vehicle pretty fast for schedule maintenance. They also washed and vacuumed the Jeep free of charge! More