
Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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The service and attention too detail was excellent. Matt my service advisor did and excellent job of keeping me up dated with the progress of the repairs and when the parts would arrive. That being said th my service advisor did and excellent job of keeping me up dated with the progress of the repairs and when the parts would arrive. That being said the experience was quite enjoyable More
Scheduling of needed appointment was easy. Service advisor Johnathon Fiermonti did all required to get needed part ordered and move the needed warranty repair forward without delay. Service advisor Ma advisor Johnathon Fiermonti did all required to get needed part ordered and move the needed warranty repair forward without delay. Service advisor Matt Shrivelle greeted me in the service lane and then had my vehicle promptly put in the service bay to complete needed repair while I waited in the customer lounge. Matt allowed for me to meet with the servicing TECH, view part and informed me of repair process required. The repair was completed and I was out within an hour. More
Good service as always. Jake kept me informed as to the shops progress. One problem, when I got back home I realized that my hood was not closed completely. Good thing for the second latch, or going up th shops progress. One problem, when I got back home I realized that my hood was not closed completely. Good thing for the second latch, or going up the interstate could have been interesting! More
I’ve gotten service at this dealership a few times and each time has been an excellent experience. I recommend seeing any of the service professionals as each one I’ve dealt with is great! each time has been an excellent experience. I recommend seeing any of the service professionals as each one I’ve dealt with is great! More
Great communication. Service Dept was behind on appt and Matt made me aware of that immediately. Parts were ordered and vehicle was fixed next day. Everyone was very courteous. Matt made me aware of that immediately. Parts were ordered and vehicle was fixed next day. Everyone was very courteous. More
They took very good care of me for warranty work and one of the items that they took care of was not under warranty but they took care of it anyway of the items that they took care of was not under warranty but they took care of it anyway More
Typical bait and switch! On their website yesterday we selected one of the three 2019 dodge caravan se plus available and completed the credit check. This morning called, confirmed availability and even selected one of the three 2019 dodge caravan se plus available and completed the credit check. This morning called, confirmed availability and even though the price was different "Chad" agreed to honor the price. Came to the dealership.... not one! of the three cars was available! And one that was in a similar model and same year now was $5,000 more! Dishonorable! More
....our Service writer, "Manny", could not have taken any better care of us, our service visit was a very pleasant experience, I HIGHLY recommend "Fields" Jeep for any service needs y'all may have, 5 STARS, better care of us, our service visit was a very pleasant experience, I HIGHLY recommend "Fields" Jeep for any service needs y'all may have, 5 STARS, N'DEED!!! More