Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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We purchase a car for my daughter. The day we went to go look at the car there was no hood damage & they wouldn’t come down to our price. The next day The sales person called to let us The day we went to go look at the car there was no hood damage & they wouldn’t come down to our price. The next day The sales person called to let us know they would agree on our price. We got in our car & drove back to the dealership. When we got there the car was getting detailed as the car was getting detailed we started the paperwork process once we finished the paperwork the car was redy for us to take home. My daughter & my wife got in the car & drove home & parked the car in front of our house as they get out & started walking toward the front of the car they saw the dents on the hood. They took pictures & sent them to me to show me the hood. I right away sent the pictures to the sales person & told me to contact his manager to see how we can fix the hood. 2 days went by without a returned phone call from the manager finally after 6 calls to the dealership spoke with the manager & told me there’s nothing they can do because it’s a used car. As I explained to him, the damage was never there the day we looked at the car. The damage was after we purchased it without seeing the car again still nothing no effort at all to try to fix it. Very sad. It will cost me thousands to fix now. More
Brandon Hauck made it a perfect experience of car buying. He was efficient and knowledgeable and easy to work with in every way. Thank you so much . Sincerely Chris Watt. He was efficient and knowledgeable and easy to work with in every way. Thank you so much . Sincerely Chris Watt. More
Brianna B. was my sales rep at Seminole CDJR. From the internet, to the phone, to in-person, she was phenomenal. No xx like I've come to expect, every time I was my sales rep at Seminole CDJR. From the internet, to the phone, to in-person, she was phenomenal. No xx like I've come to expect, every time I purchase a new vehicle. She was courteous, helpful and polite. She got me approximately $3K more for my trade than KBB offered. I purchased a 2024 Ram 1500 with a HEMI and it was the first time I felt like I got one over on the dealership. I was in and out within an hour and no pushy up sale on warranties or add-ons from her or the finance department. More
Dylan assisted us with the purchase of a new 2024 Jeep Wrangler. He asked questions to get a feel of exactly what we were looking for and found us the vehicle that we wanted. He was never pushy at anytime Wrangler. He asked questions to get a feel of exactly what we were looking for and found us the vehicle that we wanted. He was never pushy at anytime. The whole process was pretty easy, considering how painstaking purchasing a vehicle can often be. 2 days after the purchase we had an issue with the vehicle and reached back out. They took ownership, were apologetic, and resolved the issue in a timely fashion. They seemed to genuinely care about our satisfaction and valued us as customers. We won't hesitate to share our experience and recommendation to others who are in the market for a vehicle. More
I purchased a used car from this dealership. The salesman gave me one key and said the other than will be repaired. Theysaid they mailed the key which I have nerver received. I try to contact th The salesman gave me one key and said the other than will be repaired. Theysaid they mailed the key which I have nerver received. I try to contact them with phone messages and never received any response. So I decided to go to the dealership. Since the salesman did not respond, I wanted to speak with the manager. Mr. Chad Clingerman met with me and promised that if the key is lost, they will replace it. I waited for a few weeks and still have not received the key. I called and as usual no response. I went back to the dealership and met with Mr. Chad again. He told me to go ahead and get the key and submit the bill. He will give me a check rightaway. I thought it was strange becuse usually the dealership does this. I agreed in good faith and went to Benz dealership and paid for a new key. I submitted the bill to Mr. Chad. He told me that it has to be sent to Tampa for reimbursement which is different than what he told me earlier. It has been few weeks and I still have not received the reimbursement and no response to my message. I am really disappointed with the after sales experience at this dealership. More
Bought a car as is that they said had nothing wrong with it and it ended up needing 20k in repairs after bad sensors and engine. I feel they were shady and new of the cars issues before selling to me ! Bewa it and it ended up needing 20k in repairs after bad sensors and engine. I feel they were shady and new of the cars issues before selling to me ! Beware of buying used cars from here !!! More
I had an awesome experience at this dealership in Seminole County. The dealer we worked with was Todd and he was extremely efficient, honest, and reliable. Although there was not a lot of room for "b Seminole County. The dealer we worked with was Todd and he was extremely efficient, honest, and reliable. Although there was not a lot of room for "bargaining", he did allow the warranty to be extended since it was a 2023 but listed as "New". He checked up with us numerous days after and was super helpful! We went to around 8 dealerships in 4 days and this was the best and last. Highly recommend. More
Unhappy with the vagueness of representative about possible warranty work. Also suggested replacing cabin air filter with out looking at it. Stated that glove box was locked. They could have asked me possible warranty work. Also suggested replacing cabin air filter with out looking at it. Stated that glove box was locked. They could have asked me to unlock it. The warranty was one of the selling points for me. Not sure now.At a previous visit service manager stated that motor Mounts would be covered under warranty. Also would call me when they came in never got a call. The service person also said that it has a oil leak but could not tell me where it was coming from. Said it would have to be evaluated by a different service tech. That just doesn't make sense. It's not rocket science. You just follow the leak. The service or admin is person or is not the list. More
I had a great experience with the Dodge dealership in Seminole County. Diego did a great job with getting me into my new car. Thank you to everyone at the dealership. Seminole County. Diego did a great job with getting me into my new car. Thank you to everyone at the dealership. More