
Seminole County Chrysler Dodge Jeep RAM
Sanford, FL
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Purchase a new Ram Rebel from Brianna. The process was smooth and I feel like I got a pretty good deal on a truck I wanted. Recommend seeing Brianna for your next vehicle purchase. The process was smooth and I feel like I got a pretty good deal on a truck I wanted. Recommend seeing Brianna for your next vehicle purchase. More
1 Star – Poor Service After the Sale We purchased a 2025 Ram Bighorn from Seminole Chrysler Jeep Dodge Ram, but when we needed them most, they were nowhere to be found. While traveling, we blew the eng 2025 Ram Bighorn from Seminole Chrysler Jeep Dodge Ram, but when we needed them most, they were nowhere to be found. While traveling, we blew the engine, and despite it being under warranty, Dodge was initially reluctant to cover the replacement. We made multiple calls to Seminole CJDR, hoping for some assistance in dealing with Dodge, but not once did they call us back. Thankfully, Firkins Dodge in Sarasota stepped up—even though we didn’t buy the truck from them—and went to bat for us, getting Dodge to honor the warranty. That’s what true customer service looks like. Seminole CJDR’s lack of support and complete disregard for customer service after the sale speaks volumes. We will never buy another vehicle from them, and we certainly won’t be recommending them to anyone. If you’re looking for a dealership that actually stands behind its customers, look elsewhere. #PoorCustomerService #SeminoleCJDR #ServiceMatters #NeverAgain More
Bought 2025 SST on Dec 2025. Had engine lifter noise when cold. Dealer said no big deal will work out when broke in. Drove to Tn. To take wife to chemo session at Vanderbilt. Tra Had engine lifter noise when cold. Dealer said no big deal will work out when broke in. Drove to Tn. To take wife to chemo session at Vanderbilt. Transmission broke internally and dealer took 5 weeks to replace. 3500 miles on speedo. Drove truck a other two weeks. Had engine oil change and 100 miles later engine locked up! Peppers Dodge in Paris Tennessee had truck towed in and determined engine bearings failed and was shot. Ordered new engine with an ETA of one to three months. They gave me a loaner car to drive and have been great. I cannot take car out of state and I have a 98 year old mother in Florida/where I bought truck that needs help a d I am stuck. Made 3 payments now and Drove truck for only 3 weeks total. New truck has been a real xxx and I would like to get rid of it! Buyers Beware of Stellantis as they are having major labor issues at their factory in Mexico. This is my 5th Dodge and my last. FYI. I HAVE CALLED SEMINOLE DODGE THREE TIMES NOW REQUESTING ASSISTANCE AND PROMISED A REPLY BUT TO DATE NO ONE HAS CALLED ME BACK. VERY BAD DEALER CUSTOMER SERVICE----STAY AWAY FROM THEM IF POSSIBLE!!!! .. More
Service center — very poor Nick York Tells me 1 1/2 hour for yet another recall issue on 2022 Ram limited “ a dangerous ABS brake software issue” I drop - explain to staff I’ll be back in 1 1/2 hour- hour for yet another recall issue on 2022 Ram limited “ a dangerous ABS brake software issue” I drop - explain to staff I’ll be back in 1 1/2 hour- was specific and drop staff confirmed. Return in 2 1-2 — told nothings been done because I asked them to look at rear cam visual on infotainment center and see if they consider it to be fuzzy. Literally a 10 second job “” Apparently , as explained by Nick, I asked for extra work so my truck after sitting for 2 1/2 hours hadn’t even entered shop to begin recall” software download which supposedly is 1 1/2 hour. Refused to take any responsibility for jamming my day. Kept saying I told him I was going to “drop the car” and he says that be Thought “ I meant leaving it for day / days. Never - not true- we all drop the car for service wether we are waiting or not and in this case I specifically asked about time for service before “drop” and upon drop” with Nick and another associate. A multi truck purchaser from this dealership and I get excuses — More
We purchase a car for my daughter. The day we went to go look at the car there was no hood damage & they wouldn’t come down to our price. The next day The sales person called to let us The day we went to go look at the car there was no hood damage & they wouldn’t come down to our price. The next day The sales person called to let us know they would agree on our price. We got in our car & drove back to the dealership. When we got there the car was getting detailed as the car was getting detailed we started the paperwork process once we finished the paperwork the car was redy for us to take home. My daughter & my wife got in the car & drove home & parked the car in front of our house as they get out & started walking toward the front of the car they saw the dents on the hood. They took pictures & sent them to me to show me the hood. I right away sent the pictures to the sales person & told me to contact his manager to see how we can fix the hood. 2 days went by without a returned phone call from the manager finally after 6 calls to the dealership spoke with the manager & told me there’s nothing they can do because it’s a used car. As I explained to him, the damage was never there the day we looked at the car. The damage was after we purchased it without seeing the car again still nothing no effort at all to try to fix it. Very sad. It will cost me thousands to fix now. More
Brandon Hauck made it a perfect experience of car buying. He was efficient and knowledgeable and easy to work with in every way. Thank you so much . Sincerely Chris Watt. He was efficient and knowledgeable and easy to work with in every way. Thank you so much . Sincerely Chris Watt. More
Brianna B. was my sales rep at Seminole CDJR. From the internet, to the phone, to in-person, she was phenomenal. No xx like I've come to expect, every time I was my sales rep at Seminole CDJR. From the internet, to the phone, to in-person, she was phenomenal. No xx like I've come to expect, every time I purchase a new vehicle. She was courteous, helpful and polite. She got me approximately $3K more for my trade than KBB offered. I purchased a 2024 Ram 1500 with a HEMI and it was the first time I felt like I got one over on the dealership. I was in and out within an hour and no pushy up sale on warranties or add-ons from her or the finance department. More
Dylan assisted us with the purchase of a new 2024 Jeep Wrangler. He asked questions to get a feel of exactly what we were looking for and found us the vehicle that we wanted. He was never pushy at anytime Wrangler. He asked questions to get a feel of exactly what we were looking for and found us the vehicle that we wanted. He was never pushy at anytime. The whole process was pretty easy, considering how painstaking purchasing a vehicle can often be. 2 days after the purchase we had an issue with the vehicle and reached back out. They took ownership, were apologetic, and resolved the issue in a timely fashion. They seemed to genuinely care about our satisfaction and valued us as customers. We won't hesitate to share our experience and recommendation to others who are in the market for a vehicle. More
I purchased a used car from this dealership. The salesman gave me one key and said the other than will be repaired. Theysaid they mailed the key which I have nerver received. I try to contact th The salesman gave me one key and said the other than will be repaired. Theysaid they mailed the key which I have nerver received. I try to contact them with phone messages and never received any response. So I decided to go to the dealership. Since the salesman did not respond, I wanted to speak with the manager. Mr. Chad Clingerman met with me and promised that if the key is lost, they will replace it. I waited for a few weeks and still have not received the key. I called and as usual no response. I went back to the dealership and met with Mr. Chad again. He told me to go ahead and get the key and submit the bill. He will give me a check rightaway. I thought it was strange becuse usually the dealership does this. I agreed in good faith and went to Benz dealership and paid for a new key. I submitted the bill to Mr. Chad. He told me that it has to be sent to Tampa for reimbursement which is different than what he told me earlier. It has been few weeks and I still have not received the reimbursement and no response to my message. I am really disappointed with the after sales experience at this dealership. More