Selma Honda

Friendly staff, but I was disappointed by the lack of transparency. The dealership did not clearly explain that several items were optional and carried extra costs; instead, I was told that I “get” them transparency. The dealership did not clearly explain that several items were optional and carried extra costs; instead, I was told that I “get” them with the vehicle and that “all of our vehicles come with” these features by several staff members. I later discovered that these were actually charged as optional add-ons, costing an additional $2,785. At no point was I informed they were optional or given the opportunity to decline them. The additional costs included features such as IKON Technology, Cilajet Protection, and Portfolio Theft Protection. Both my husband and I were led to believe these features were included based on the phrasing used by staff members. Had I been properly informed that these items were optional, I would have declined them, as is my right under consumer protection laws. While I value the vehicle I purchased, the lack of disclosure made the overall experience disappointing, and I am now extremely hesitant to do business with this dealership again. I hope they improve their process by offering clearer explanations of pricing and optional items, ensuring future customers can make fully informed decisions. On a positive note, the trade-in process was straightforward, and the agreed-upon value was honored. More

Service is always great. Cesar always attends me well and always helpful. That’s why I bring my mom here too. Cesar always attends me well and always helpful. That’s why I bring my mom here too. More

Cesar was very friendly and got to work right away. No problems whatsoever. While waiting for my son to pick me up for the wait at his home in Selma, spoke to Juan Lemus with questions about the Pass No problems whatsoever. While waiting for my son to pick me up for the wait at his home in Selma, spoke to Juan Lemus with questions about the Passport. He was very informative and no pressure. Gave me his contact information and I was off. I appreciate not being pressured and his patience with all of my questions. More

I called to schedule an oil change and service for recall issue. The appointment was supposed to be for both services and when I got there, the tech told me it was for an oil change only. I was not happy as issue. The appointment was supposed to be for both services and when I got there, the tech told me it was for an oil change only. I was not happy as I told him that I drove 30 miles to get there with intention that I was going to have an oil change and the recall service was going to be worked on. The tech told me that they didn’t have the parts to do the recall so they couldn’t do it that day, which was an inconvenience because I took time off from work for these services. Furthermore, I was alarmed with the fact that it didn’t seem like the dealership took the recall, seriously, which is concerning to me. This recall needed to be done as per the details of issues. More

The service advisor explained all conditions of the points of my car that were checked. He also explained the plan for future services. I appreciate that information. points of my car that were checked. He also explained the plan for future services. I appreciate that information. More

I was very pleased with the care and service given to me when I came to lease my New Honda HRV Sport. All my questions and concerns were answered .I left knowing if I need any help at all I can depend on when I came to lease my New Honda HRV Sport. All my questions and concerns were answered .I left knowing if I need any help at all I can depend on Selma Of Honda . Thank you for making my expierience so comfortable . I will always recommend Selma Honda to anyone . Niki Smyrniotis More

Best service advisor. They were prompt and kept me informed the entire time. They got me out earlier than expected They were prompt and kept me informed the entire time. They got me out earlier than expected More

Oscar Garay, was the best salesman! He was very knowledgeable and made purchasing a breeze He was very knowledgeable and made purchasing a breeze More

I had a very good experience with this dealer I love to recommend them to all my family recommend them to all my family More

Great Experience! I got the lease I wanted. Everybody worked great with us to make this purchase. I got the lease I wanted. Everybody worked great with us to make this purchase. More