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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,430 Reviews
Call Service Center (830) 303-4381

1,430 Reviews of Seguin Chevrolet - Service Center

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November 10, 2021

I was working out of town and my truck needed service. They allowed me to leave my trailer on the lot while they serviced my truck. I was able to get back to work in a few days. Exceptional customer servi More

by folana.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, folana.b! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

November 10, 2021

The service advisor Sissy was great. The mechanic James Byrd was the most knowledgeable and trustworthy mechanic I have ever felt. He made me very comfortable and confident. More

by Nbaker2055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sissy, James Byrd
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Nbaker2055! Thank you for the 5-star review. We're happy to hear that working with James elevated your experience with us. Have a great day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Not a place you would want take your vehicle. Everytime you go there something happens where they either take to long or don't complete the job. More

by Perezjose27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nonr
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Nov 22, 2021 -

Seguin Chevrolet responded

Perezjoze27, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 10, 2021

They try hard to please customers and work in my vehicle in a timely manner More

by SORGHUM59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, SORGHUM59! Thank you for the stellar review. We look forward to your next visit. Take care! Sincerely, Jeremy Sims, General Manager

November 10, 2021

The people who work here are all professional and made me feel like a valuable customer More

by RICHARDVAQUERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika DeLaGarza, Kevin Cancela, Ro Reyes
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Nov 11, 2021 -

Seguin Chevrolet responded

Hi, RICHARDVAQUERA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

November 07, 2021

Words can’t describe how my experience was, as I love my Tahoe. The personalized service can’t be beat by any other dealer. More

by jakkisphone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several
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Nov 08, 2021 -

Seguin Chevrolet responded

Hi, jakkisphone! Thank you for the 5-star rating, and congratulations on your new Tahoe! We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Jeremy Sims, General Manager

November 04, 2021

Great sales staff. Service had been great up until my last visit. However, it has not deterred me from coming back. More

by rlopez1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 08, 2021 -

Seguin Chevrolet responded

Thank you for the high rating, rlopez1229! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

May 25, 2021

Had a appointment at 10am for oil and fuel filter change its 1:12 pm now still waiting the only thing extra I asked for was tire pressure needs checked More

by vincerathke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service writer
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December 12, 2020

Had a wonderful experience with our Sales Rep, Rosendo Reyes. He took care of me as soon as I told him my truck broke down. Next day, he gave me a ride to Seguin Chevrolet and I drove off in a beautiful 2 More

by Lala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Reyes
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May 20, 2017

Always has the customer's best interest in mind. Bob and his team are always working to get my vehicle in and out as quick as they are able. I just wish the labor rate was a little lower. More

by Thomasdfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck, Roger, and Bob in service. Scott and Roland in parts.
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