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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,565 Reviews
Call Service Center (830) 303-4381

1,565 Reviews of Seguin Chevrolet - Service Center

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September 14, 2022

Still having issues with my brakes. No real explanation was given and the service tech was never in contact with me. More

by arocha0630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhett Crawford
Report | Print
Sep 26, 2022 -

Seguin Chevrolet responded

Hi arocha0630, We’re sorry for any inconvenience we may have caused you with your brakes. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Please reach out to Gary Stehle at 830-303-4381 EXT.2035 to discuss your concerns further. Sincerely, Jeremy Sims, General Manager

September 09, 2022

Staff was friendly and my truck was done fast! Thank you Seguin Chevrolet for your Service! More

by ANNAM6052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Seguin Chevrolet responded

Hi ANNAM6052, We appreciate you taking the time to write to us. We are glad to hear our service team made your experience excellent. Thank you for choosing Seguin Chevrolet. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 09, 2022

Great service and on time. Busy service area but is very well organized. People seem to care and are friendly. More

by DaveS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Sep 09, 2022 -

Seguin Chevrolet responded

Hi DaveS, Thank you for your 5-star review. We are glad to hear our service team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 03, 2022

Quick and easy. Now you are asking too much when it comes to a requested reply. I do not ever asking you on your day off to fill out a review that would benefit me. More

by CUTZY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Sep 06, 2022 -

Seguin Chevrolet responded

Hi CUTZY59, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 01, 2022

Excellent communication and it was a pleasure to work with the entire team! Next time you go ask for Tyson! More

by ADAMMOLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Sep 02, 2022 -

Seguin Chevrolet responded

Hi ADAMMOLINA, Thank you for your 5-star review. We are glad to hear Tyson and the rest of the team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 31, 2022

I was well accommodated even though I did not have an appointment for an oil change and tire rotation. Thank you More

by OLVERA.DORA1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Sep 01, 2022 -

Seguin Chevrolet responded

Hi OLVERA.DORA1115, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 31, 2022

Amber Garcia took great care of me. I really appreciate her professionalism in the way she handled my service. More

by Acuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
Report | Print
Sep 01, 2022 -

Seguin Chevrolet responded

Hi Acuna, We appreciate your 5-star review. We are glad to hear Amber took care you during your service. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

August 30, 2022

We were not told that oil changes for life only met twice a year. Yeah we also were not told when we made the appointment that it would be $90 to have the oil changed More

by LUVBUG3686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Sep 01, 2022 -

Seguin Chevrolet responded

Hi LUVBUG3686, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Please reach out to Gary Stehle at 830-303-4381 ext.2035 to discuss your experience and offer a free tire rotation on your next visit. Sincerely, Jeremy Sims, General Manager

August 30, 2022

The service was just outstanding very professional the made me feel like I was a very special person More

by Grandudesm44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Stehle
Report | Print
Aug 31, 2022 -

Seguin Chevrolet responded

Hi Grandudesm44, We appreciate your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 26, 2022

I have made 2 appointments to have the passenger side airbag replaced for the recall. Both times they have not had the part! I drive more than 30 miles one way! Waste of gas and time! More

by ginareina62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t remember the names
Report | Print
Aug 29, 2022 -

Seguin Chevrolet responded

Hi ginareina62, Thank you for your feedback. We’re sorry for any inconvenience we may have caused you. We had a manager look into the problem and found that the airbag is on the order but has been delivered. Thank you for your patience and we hope to see you again in the future. Please contact Gary Stehle at 830-303-4381 ext.2035 to discuss your experience. Sincerely, Jeremy Sims, General Manager

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