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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,565 Reviews
Call Service Center (830) 303-4381

1,565 Reviews of Seguin Chevrolet - Service Center

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October 14, 2022

Friendly staff did a great job on my vehicle, would use again if needed.zo6 More

by tomcat3450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service & Parts Depts.
Report | Print
Oct 17, 2022 -

Seguin Chevrolet responded

Hi tomcat3450, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 13, 2022

Service department a little slow to attend ing to you advisor Tyson was the one that noice me and attentivinh to me other advisor hardly to be seen More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Seguin Chevrolet responded

Hi Mac, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

October 13, 2022

Rhett is service department was so rude to me and when I went there. I have been a customer at Seguin Chevrolet for many years and I am seriously thinking about changing dealers so I don't have to put up wi More

by KGARZA2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rhett is service. So rude would rate as a Zero if I could.
Report | Print
Oct 14, 2022 -

Seguin Chevrolet responded

Hi KGARZA2006, We appreciate that you took the time to write to us and share your concerns. We're sorry to hear about Rhett and for any inconvenience, we may have caused you. Thank you for your patience and we hope to see you again in the future. Please reach out to Gary Stehle at 830-303-4381 to discuss your experience and give you a new advisor Amber Garcia. Sincerely, Jeremy Sims, General Manager

October 13, 2022

So far I've had real good service and the service reps have given me good information and happy with the results! More

by MARIOCARMEN61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A young black male , good manners in your service department , Priscilla Recio
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Oct 14, 2022 -

Seguin Chevrolet responded

Hi MARIOCARMEN61, We appreicate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 13, 2022

Great customer service. Still having issue with the alignment and was told it will be taken care of. More

by Gypsylady12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez
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Oct 14, 2022 -

Seguin Chevrolet responded

Hi gypsylady12, We appreciate your 5-star review. We are glad to hear your service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 11, 2022

Was fast and quick. Didn’t have any problems liked the last time I was there More

by AMYCABRERA781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 12, 2022 -

Seguin Chevrolet responded

Hi AMYCABRERA781, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 08, 2022

Great place to purchase a vehicle from. Friendly staff except for the one big muscle bound guy who cussed loudly. More

by MKROLL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Perez, Ivaris Perez
Report | Print
Oct 10, 2022 -

Seguin Chevrolet responded

Hi MKROLL0, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 04, 2022

Person at counter was not very friendly. He didn't greet me when I walked in. More

by LANDIN411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 05, 2022 -

Seguin Chevrolet responded

Hi LANDIN411, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

October 01, 2022

I got there in the morning for oil change the lady had a happy face was friendly and offered me some coffee More

by EDUARDMARTINEZ35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can remember her name
Report | Print
Oct 03, 2022 -

Seguin Chevrolet responded

Hi EDUARDMARTINEZ35, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 22, 2022

excellent service I don't have no coment all people are so nice tank for all More

by nolarzu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson lugo
Report | Print
Sep 22, 2022 -

Seguin Chevrolet responded

Hi nolarzu, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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