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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,564 Reviews

1,564 Reviews of Seguin Chevrolet - Service Center

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October 24, 2022

I was approved and truly happy great customer service I love my car I'm so thankful for Jennifer the person that sold us the car and it was all worth it More

by SBEASTE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cuellar
Oct 24, 2022 -

Seguin Chevrolet responded

Hi SBEASTE26, Thank you for your 5-star review. We are glad to hear Jennifer was excellent during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 20, 2022

Patient was the only good thing about the service. Tyson was the only good thing about the service. The mechanic route that the oil leak was shorting out the starter. Oil does not conduct electricity. More

by kenschulz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Again Tyson was the only good experience at the shop
Oct 25, 2022 -

Seguin Chevrolet responded

Hi kenschulz, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. Please contact Gary Stehle at 830-303-4381 ext. 2035 to discuss your experience further. Sincerely, Jeremy Sims, General Manager

October 20, 2022

Sold more cars than their service department can support. No loaner cars available and unreasonable time to work 9n cars More

by WOLFKEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wilson Lugo
October 19, 2022

Was easy and quick to get my Silverado serviced. Very friendly and hard working staff. More

by JLUISCORTEZ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Seguin Chevrolet responded

Hi JLUISCORTEZ12, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 19, 2022

My wife had a great service experience last week when she got the oil changed in our new truck. More

by JHENSELYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 20, 2022 -

Seguin Chevrolet responded

Hi JHENSELYJR, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 19, 2022

I took my car in for an oil change and it sat up front all day while cars came and went while I just sat there. More

by Alannachild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie De Luna, Flor Meza, Wilson Lugo, Andy Irizarry, Ivaris Perez, Milo Reyna
Oct 21, 2022 -

Seguin Chevrolet responded

Hi Alannachild, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. We would like to offer you free tire rotation on your next two visits. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

October 18, 2022

Excelente servicio . . me llevaron a casa y fueron por mi cuando mi camioneta estaba lista .. amo que tengan esas atenciones para nosotros los clientes ..eso para mi es ex More

by claudiatrejorosas427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know name😬
Oct 19, 2022 -

Seguin Chevrolet responded

Hi claudiatrejorosas427, Gracias por su revisión de cinco estrellas. Nos alegra saber que estuvo satisfecho durante su visita. Esperamos verte pronto. Que tengas un lindo día. Sincerely, Jeremy Sims, General Manager

October 16, 2022

Did not address my concerns about vehicle and oil change took too long , even though I arrived early. More

by TRINIDADVILLARREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Oct 17, 2022 -

Seguin Chevrolet responded

Hi TRINIDADVILLARREAL, We appreciate that you took the time to write to us and share your concerns. We’re sorry for the long wait time you experienced. Thank you for your patience and we hope to see you again in the future. Please reach out to Gary Stehle at 830-303-4381 ext. 2035 to discuss your concerns further. Sincerely, Jeremy Sims, General Manager

October 15, 2022

People that work there are very friendly and helpful specially when we took out vehicles for an oil change. More

by MIGUELMALDONADO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 17, 2022 -

Seguin Chevrolet responded

Hi MIGUELMALDONADO82, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

October 14, 2022

Friendly staff did a great job on my vehicle, would use again if needed.zo6 More

by tomcat3450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service & Parts Depts.
Oct 17, 2022 -

Seguin Chevrolet responded

Hi tomcat3450, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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