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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,905 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,905 reviews

January 10, 2025

Friendly people with a great inventory of vehicle. Keep in touch with me to be sure all is good. More

by JIMMY.BALAGIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear JIMMY.BALAGIA, Thank you for the kind words! We're glad to hear you had a great experience with us. We're always here to help and will continue to stay in touch to ensure everything is going well with your vehicle. We appreciate your business and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

January 10, 2025

Ethan was courteous and attentive to my needs. Workers had me out in a timely manner. Store was clean and comfortable. Appointment was easy to set up. More

by TRACYVONSMITH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear TRACYVONSMITH66, Thank you for the wonderful feedback! We're so glad to hear that Ethan and the team provided excellent service and made your experience as smooth and comfortable as possible. We truly appreciate your kind words and look forward to seeing you again. Sincerely, Jeremy Sims, General Manager

January 10, 2025

The service writer was very friendly and helpful, all work was done to expectations as well. More

by ronsozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear ronsozzi, Thank you for your positive review! We're glad to hear that our service writer was friendly and helpful, and that the work was completed to your expectations. We appreciate your feedback and hope to continue providing excellent service for you in the future. Sincerely, Jeremy Sims, General Manager

January 10, 2025

Oil change was quick. Everything worked out well except couldn’t get my rewards to open up. More

by bcjvstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear bcjvstevens, Thank you for the great feedback! We're happy to hear your oil change went smoothly. We apologize for the issue with accessing your rewards, and we'd be happy to assist you with that. Feel free to reach out if you'd like help getting that sorted. We appreciate your business! Sincerely, Jeremy Sims, General Manager

January 10, 2025

Was in line and a guy walked in behind me and they took him first when I was just dropping a car and he did the same thing. More

by txme1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear txme1983, Thank you for sharing your feedback. We apologize for the confusion and frustration you experienced during your visit. We strive to provide a fair and efficient service to all of our customers, and it sounds like we fell short in this instance. Please feel free to reach out to me directly at (830) 303-4381 ext. 2035 so we can further discuss your concerns and make it right. Sincerely, Gary Stehle, Service Director

January 10, 2025

Service department was great. Would have appreciated having my car washed once service was done. Sales dept could have done better. I was given only one aftermarket key fob withou More

by drdmomof2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Brown
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear drdmomof2, Thank you for your kind words about our service department. We’re glad to hear you were satisfied with your service. I’m sorry to learn about your experience with the sales department regarding the key fob. Your feedback is important to us, and we will certainly review this issue to ensure better experiences in the future. Please feel free to contact me if there’s anything else I can do to assist you. Sincerely, Jeremy Sims, General Manager

January 10, 2025

Went in for an oil 🛢 changed and filter check! Appreciate that they were able to get in me Quickly! Oil 🛢 changed was done promptly! But the Lady who was Amazing left notes to check Air filter More

by tvyvlecka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The young lady who sat next to Ethan
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear tvyvlecka, Thank you for sharing your feedback. I’m glad we were able to get you in quickly for your oil change and that it was done promptly. However, I apologize for the confusion regarding the air and cabin filters. I understand your concerns and want to assure you that we take pride in providing thorough service. Please don’t hesitate to contact me directly (830) 303-4381 ext. 2035 to discuss this further or to schedule another check to address your concerns. Sincerely, Gary Stehle, Service Director

January 10, 2025

Great work, fast response and no hassle from anyone. They figured out my cars problem in minutes. More

by Vl-a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel vega
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear Vl-a, Thank you for the great review! We're glad to hear that we were able to quickly identify and resolve your car's issue without any hassle. It's always our goal to provide efficient and effective service, and we appreciate your feedback. Sincerely, Jeremy Sims, General Manager

January 09, 2025

There were 2 bright spots, the price of the truck and Omar Noor. Omar was great. Everything else was a total disaster. They would not give me a decent price on my trade in. I wound up selling it to Carma More

by rellison3807
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 09, 2025

Best customer service I've had at a dealership, I would highly recommend Seguin Chevrolet More

by manuelbarelas15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lai
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Jan 09, 2025 -

Seguin Chevrolet responded

Dear manuelbarelas15, Thank you for your kind words! We’re honored to know that you had the best customer service experience at our dealership. Your recommendation means the world to us, and we look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

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