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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,905 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,905 reviews

January 15, 2025

Oil change way too expensive for simple change. Corvette is not any more difficult difficulty difficult More

by puggan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 15, 2025

Seguin Chevrolet handled my last visit without any issues. Went in to fix a window tint issue (come to find out that they didn’t even install) and instead of ignoring the problem, they helped me get More

by TNTWEWERS
Recommend Dealer
Yes
Employees Worked With
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear TNTWEWERS, Thank you for sharing your experience! We're glad to hear that we were able to assist you with your window tint issue and resolve it. we could help. We appreciate your kind words and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

January 15, 2025

made internet appointment, oil and tire rotation, for 1130. i arrive at 1135 and my truck was taken to bay for service at 1145. quick service under an hour. More

by velajr56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear velajr56, Thank you for taking the time to share your experience! We're glad to hear that your service was quick and efficient, and that we were able to get your truck in and out in under an hour. We appreciate your business and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

January 15, 2025

I was informed that it takes 3 to 5 days just to check the vehicle out before anything happens. If the service bays are backed up that far maybe they need to expand to accommodate the amount of service be More

by ABELLSAMPON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Stehle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear ABELLSAMPON, Thank you for your feedback. We sincerely apologize for the delays and communication issues you've experienced. We understand how important it is to receive timely updates during your service visit, and we’re sorry that we did not meet your expectations in this area. We are always looking for ways to improve and expand to meet the needs of our customers, and your comments regarding communication will be shared with our team to help ensure we do better in the future. If you have any further questions or concerns, please feel free to reach out directly to me. Sincerely, Gary Stehle, Service Director

January 15, 2025

Had a great experience at Seguin Chevrolet, worked with Devin and got a great deal. He was very personable, respectful and got us what we wanted. I highly recommend then for your next car or truck needs. T More

by samshdfl06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear samshdfl06, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that Devin provided personable and respectful service and helped you secure a great deal. Your kind recommendation means a lot, and we’re honored to have earned the trust of the Lopez family. We look forward to assisting you again with any future car or truck needs! Sincerely, Jeremy Sims, General Manager

January 15, 2025

No paperwork given to me. Gave me my key and didn’t say anything or where my car was. More

by Dez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear Dez, I apologize for the experience you had with us. It is never our intention to leave our customers feeling uncertain or uninformed. We should have provided you with proper documentation and clearly communicated the location of your vehicle. Your feedback is important, and I will make sure our team is reminded of the importance of clear communication and proper customer service moving forward. If you'd like to discuss this further or if there’s anything I can do to assist, please don’t hesitate to contact me directly. Sincerely, Gary Stehle, Service Director

January 14, 2025

Great and quick service! Got in same day I got online to make an appt! Was in and out within in hour. More

by lauren88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear lauren88, Thank you for sharing your positive experience! We’re excited to hear that our team provided you with great and quick service, and that we could accommodate your appointment the same day. Getting you in and out efficiently is always our goal. We appreciate your business and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

January 13, 2025

Seguin Chevrolet was fast at repairing my vehicle and provided consistent updates on any changes or needs. Thank you for providing a great service! More

by elisaluna1221
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear elisaluna1221, Thank you for your wonderful review! We’re thrilled to hear that your repair experience with Seguin Chevrolet was fast and that our team kept you informed throughout the process. Providing great service and ensuring our customers feel cared for is always our goal. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

January 13, 2025

Extremely professional, courteous and considered my feelings and thoughts. Discussed everything with me before doing anything which was great. More

by wmlawson730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbrel
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Jan 21, 2025 -

Seguin Chevrolet responded

Dear wmlawson730, Thank you for sharing your fantastic experience! We’re delighted to hear that our team was professional, courteous, and communicative throughout your visit. We truly appreciate your kind words and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

January 13, 2025

If I could give them a -10 I would. They sell lemons, my car has had camera problems since day 1 of owning it! I’ve taken it for repairs 3 times and still not resolved. I had a case wit More

by rubiogabriela18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Seguin Chevrolet responded

Dear rubiogabriela18, Thank you for sharing your feedback. I’m truly sorry to hear about the challenges you’ve faced with your 2024 Chevy Tahoe and the frustrations surrounding your service experience. Your concerns are very serious, and we understand how this situation has been upsetting for you. We want to make things right and ensure all necessary steps are taken to address your concerns. I will personally review your case and the service history to ensure we’re doing everything possible to assist you. Please feel free to reach out to me directly at 830-303-4381 to discuss this matter further. Sincerely, Jeremy Sims, General Manager

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