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Seguin Chevrolet

Seguin, TX

4.4
2,931 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,931 reviews

August 21, 2024

Hard time getting appointment when I did and had a set time for an early appointment they still didn't get me in at time of appointment an 8am early.. Brought truck in with a complaint about it pulling ha More

by JWHCIBTX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one on any list helped
Aug 21, 2024 -

Seguin Chevrolet responded

Dear JWHCIBTX, I apologize for the difficulties you encountered with both scheduling your appointment and addressing your vehicle's issues. Your experience is not in line with the standard of service we aim to provide, and I'm sorry for the frustration this caused. The feedback regarding your truck's pulling issue and subsequent tire blowout is concerning, and I'm grateful you shared it with us. Please reach out to me directly (830) 303-4381 ext. 2035 so we can discuss your experience in more detail and work towards a resolution. Sincerely, Gary Stehle, Service Director

August 21, 2024

Very courteous. This was my first time at Seguin Chevrolet for service. I will use them again for service. More

by marsha.castanon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Seguin Chevrolet responded

Dear marsha.castanon, Thank you for your kind words and for choosing Seguin Chevrolet for your service needs! We're delighted to hear that you had a positive experience with our team. We look forward to welcoming you back for your future service visits. Sincerely, Jeremy Sims, General Manager

August 21, 2024

I recently had an excellent experience at Seguin Chevrolet that I feel compelled to share. From the moment I walked in, the Juan Carlos was warm and welcoming, making me feel right at home. Sama More

by ROX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos De Leon, Miguel Vega
Aug 27, 2024 -

Seguin Chevrolet responded

Dear Rox, Thank you for taking the time to share your wonderful experience with us! I'm thrilled to hear that Juan Carlos, Samantha Hood, and Miguel Vega made your car-buying journey smooth and enjoyable. Your kind words about our team's professionalism and dedication mean a lot to us. We’re glad that you left satisfied with your new car and the service you received. We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 19, 2024

Made an appt that I had to wait two weeks for. When I got there I had to wait almost 3 hrs. Appointments are so I didn’t have to wait. I understand you may be short handed and if so the appts s More

by EMOORE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one particular
Aug 20, 2024 -

Seguin Chevrolet responded

Dear EMOORE9, I’m truly sorry to hear about your recent experience. Waiting longer than expected is frustrating, especially when you’ve scheduled an appointment. We’re currently reviewing our scheduling process to better align with our service capacity. Your feedback is valuable and will help us improve. If you’re open to giving us another chance, please reach out directly to me at (830) 303-4381 ext. 2035 or gstehle@seguinchevrolet.com, and I’ll do my best to make things right. Sincerely, Gary Stehle, Service Advisor

August 19, 2024

Very responsive and courteous. They kept us informed on what was going on with our vehicle. More

by MARKRAYFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Seguin Chevrolet responded

Dear MARKRAYFIELD, Thank you for your kind words! We're glad to hear that our team was responsive and courteous during your visit and that you were kept informed throughout the process. We appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

August 18, 2024

My salesman Jose was great. He had only worked there for a couple months, but it wasn’t obvious… he was very attentive and knew his stuff. he really put in the work. However, I More

by JACOB44USCG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 20, 2024 -

Seguin Chevrolet responded

Dear JACOB44USCG, Thank you for your positive feedback about your experience with Jose. It's great to hear that he provided you with attentive and knowledgeable service. However, I'm sorry to learn about the dent you discovered on your new truck. We understand how disappointing that must be, and we’d like to make it right. Please reach out to us, and we’ll do everything we can to resolve the issue. Sincerely, Jeremy Sims, General Manager

August 17, 2024

Scheduled appointments are not timely. Hard to set up appointments. Had windshield warranty and not satisfied with quality of repair was low. Oil changes take 2 hours. More

by POGONZALES34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Aug 20, 2024 -

Seguin Chevrolet responded

Dear POGONZALES34, Thank you for sharing your feedback. We're sorry to hear about your experience with scheduling and the service provided. Your concerns about the windshield repair and the time taken for oil changes are important to us, and we'll work on improving these areas. If you'd like to discuss further, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

August 17, 2024

They have great discounts so don’t just walk away! Try to get your deal Great staff Internet Arnold and sales Anahi More

by MRIVERACPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold and Anahi and Monica
Aug 20, 2024 -

Seguin Chevrolet responded

Dear MRIVERACPA, Thank you for your fantastic review! We're thrilled to hear that Arnold and Anahi provided you with great service and that you took advantage of our discounts. We're here to help you get the best deal possible, and we appreciate your recommendation. Sincerely, Jeremy Sims, General Manager

August 16, 2024

Very easy to work with, very patient and let me take my time deciding on the perfect truck for me. Would highly recommend! More

by TxTCook96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus, Jaime Gallegos
Aug 20, 2024 -

Seguin Chevrolet responded

Dear TxTCook96, Thank you for the fantastic review! We're delighted that our team could provide a patient and supportive experience while helping you find the perfect truck. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

August 16, 2024

Great folks here at Sequin Chevrolet! All friendly and very helpful! Shane and his crew are so knowledgeable. More

by DEAP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Aug 20, 2024 -

Seguin Chevrolet responded

Dear DEAP45, Thank you for the kind words! We're thrilled to hear that Shane and the team provided a friendly and knowledgeable experience. We're here to help anytime you need us. We appreciate your support and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

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