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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,120 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,120 reviews

April 16, 2025

Great customer service everyone there make you feel welcome and the greatest thing they always give me updates and what’s going on More

by mrrudymedina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
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Apr 23, 2025 -

Seguin Chevrolet responded

Dear mrrudymedina, Thank you for the kind words! I'm thrilled to hear our team made you feel welcome and kept you well-informed throughout your visit. We appreciate your support and look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

April 15, 2025

Made a fair deal on a used car, but the negotiations involved time wasting games, much back and forth. I was pre-approved through my credit union and still had a difficult time. Also they wouldn't accep More

by carlshelley2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Seguin Chevrolet responded

Dear carlshelley2020, Thank you for your honest feedback. While I’m glad to hear the vehicle is running well and that the pricing was fair, I’m truly sorry to learn that your overall experience didn’t meet expectations. The concerns you shared regarding the financing process, communication, and warranty coverage are disappointing, and I understand your frustration. That’s not the experience we strive to provide. If there’s anything I can personally do to assist or help make things right, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

April 15, 2025

I purchased a 2025 Tahoe on December 24, 2024 and did not get my plate bracket until March of 2025. It was us bugging and bugging the service dept. We live in Gonzales and made 2 trips over to Seguin to ge More

by burton2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Garcia 5 stars
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Apr 23, 2025 -

Seguin Chevrolet responded

Dear burton2, Thank you for taking the time to share your feedback. I truly apologize for the delay and inconvenience you experienced in receiving your plate bracket. That’s not the level of service we aim to provide, especially after a new vehicle purchase. I appreciate your patience and persistence in getting the matter resolved, and I regret that we didn’t make the process easier for you. Sincerely, Jeremy Sims, General Manager

April 15, 2025

Very good service and excellent communication between the sales team and finance department not to mention the customer greeting as soon as we pulled in the dealership 👌 More

by rosaag236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Seguin Chevrolet responded

Dear rosaag236, Thank you for the wonderful feedback! I'm glad to hear you had a smooth and welcoming experience with our sales and finance teams. We truly appreciate your visit and hope to see you again down the road. Sincerely, Jeremy Sims, General Manager

April 15, 2025

Good service. We are working on getting the Van issues solved for good. Thanks for your help More

by WESLEY.NOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Beca Ramirez Godoy
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Apr 23, 2025 -

Seguin Chevrolet responded

Dear WESLEY.NOYD, Thank you for your positive review! I’m glad to hear our team has been able to assist, and we’ll continue working with you to get everything resolved. We appreciate your patience and your business. Sincerely, Jeremy Sims, General Manager

April 14, 2025

Ethan very attentive and professional great customer service after making a major purchase months before More

by AlTca1338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Apr 14, 2025 -

Seguin Chevrolet responded

Dear AlTca1338, Thank you for your kind words and for taking the time to share your experience. We're glad to hear Ethan provided great customer service during your visit. We truly appreciate your continued trust in us after your purchase! Sincerely, Jeremy Sims, General Manager

April 14, 2025

I was very pleased with the service I received from the services department. It was fast and everyone was very accommodating. More

by Kl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Apr 14, 2025 -

Seguin Chevrolet responded

Dear Kl, Thank you for sharing your experience! We're thrilled to hear our service team provided fast and accommodating care. We appreciate your support and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

April 14, 2025

First of all everyone in the service department was so nice. As soon as my part came in Gabriel called me to bring my car in. I had to leave it. He called me a couple of days early. They had it ready befo More

by kmjohnson767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel , Beca Ramirez Godoy
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Apr 14, 2025 -

Seguin Chevrolet responded

Dear kmjohnson767, Thank you for the wonderful review! We’re thrilled to hear Gabriel and the service team took great care of you and kept you informed every step of the way. We appreciate your trust and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

April 14, 2025

Ace was an amazing dealer, he helped me find my first vehicle and has amazing people skills! He didn’t make me feel rushed or anything. We need more people like him! More

by genfav5805
Recommend Dealer
Yes
Employees Worked With
Ernest
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April 14, 2025

Punctual, friendly, respectful to customers, honor coupons ,honor price repairs quoted even if the quote was incorrect More

by erjrinla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
Report | Print
Apr 14, 2025 -

Seguin Chevrolet responded

Dear erjrinla, Thank you for the kind words! We’re glad to hear our team delivered a respectful, punctual, and transparent experience. Honoring our word and taking care of our customers is what we strive for every day. Sincerely, Jeremy Sims, General Manager

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