Back

Seguin Chevrolet

Seguin, TX

4.4
2,932 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
Contact Dealership

509 West I H 10

Seguin, TX

78155

Directions

By Type

Showing 2,932 reviews

August 29, 2024

José is the worse, I told him clearly that my trade in was important and he did not help me. Jose ,manager Lopez, accounting guy tried to convince me that my trade was worth 4.500 there’s not way for tha More

by MARIATELLEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Lopes
Aug 30, 2024 -

Seguin Chevrolet responded

Dear Maria, I'm truly sorry to hear about your experience and the frustration you felt during the trade-in process. Your feedback is very important to us, and I want to assure you that we take your concerns seriously. We will review this matter internally to ensure that future interactions align with the standards we strive to maintain. If there's anything further you'd like to discuss, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

August 28, 2024

It’s a very welcoming place with very polite and knowledgeable staff members as well as great coffee. Just an overall amazing experience and will be back to finance again when I’m through with my ve More

by Michael Cardenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know his full name but it was Devin something but an amazing guy
Aug 30, 2024 -

Seguin Chevrolet responded

Dear Michael, Thank you for sharing your wonderful experience! We're thrilled to hear that you found our dealership welcoming and that our staff made a positive impression. It's great to know you enjoyed the coffee as well. We look forward to seeing you again when you're ready to finance your next vehicle. Sincerely, Jeremy Sims, General Manager

August 28, 2024

Tyson was very attentive when explaing what was going on but while I was trying to give time for them to asset my truck I felt I reached out more to get updates as supposed to him reaching out to me giving More

by TOVARJ1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson - Service, AJ Medrano
Aug 28, 2024 -

Seguin Chevrolet responded

Dear YTOVARJ1161, Thank you for your detailed feedback. I'm glad to hear that Tyson was attentive and that you plan to continue servicing your vehicle with us. I apologize for the inconvenience you experienced with the updates and the lack of a loaner vehicle. We understand how challenging it can be to be without your vehicle for an extended period, and we appreciate your understanding and patience. We’re always looking for ways to improve, and your feedback is invaluable in helping us do so. We look forward to providing you with a better experience in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2024

Long wait! Only there for an oil change. Never once told that my oil has to be changed 2 a year for it be free More

by KAREN.MALDONADO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Seguin Chevrolet responded

Dear KAREN.MALDONADO99, Thank you for sharing your experience. I apologize for the long wait and for the lack of communication regarding the oil change policy. We appreciate your patience and will work on improving our service to ensure clear communication with all of our customers. If you have any further questions or concerns, please don’t hesitate to reach out to me directly at 830-303-4381, extension 2035. Sincerely, Gary Stehle, Service Director

August 27, 2024

Nice and helpful people. They know what is needed in the car and the mechanics were willing to work overtime to get my car done. More

by kirstianadittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Seguin Chevrolet responded

Dear kirstianadittman, Thank you for the kind words! We’re thrilled to hear that our team was able to provide you with the service you needed and that our mechanics went the extra mile to get your car done. We appreciate your support and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2024

Was welcome at the door by good employees l was very impressed with the people very good personality and smiling. Very good atmosphere, I would recommend other people to go to Seguin Chevrolet. More

by YOLEYIRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anahi Gomez, Tyson from service dept , Arnold Guerra, Luis Hernandez
Aug 28, 2024 -

Seguin Chevrolet responded

Dear YOLEYIRIS, Thank you for sharing your experience and for your kind words! We're delighted to hear that you were warmly welcomed and impressed by our team. Creating a friendly and welcoming atmosphere is important to us, and it's wonderful to know we succeeded. We truly appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 26, 2024

Seguin Chevrolet was very good with my recent service visit. It was a nice experience with Tyrone being very helpful. More

by WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Aug 27, 2024 -

Seguin Chevrolet responded

Dear WILL, Thank you for your kind words! We’re thrilled to hear that we provided excellent service during your visit. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 26, 2024

The dealership was nice and clean and everyone was very friendly and professional. All in all had a good experience More

by PATRICK_GRACIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Seguin Chevrolet responded

Dear PATRICK_GRACIA, Thank you for the positive review! We’re glad to hear you had a great experience and found our dealership clean and welcoming. We appreciate your feedback and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

August 25, 2024

we had the most easiest experience got pre-approved went in spoke to Sam Hood told her what we wanted and what we wanted to pay..and she did exactly what we asked for..highly recommend Seguin Chev. More

by OSWALDOTREVINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Seguin Chevrolet responded

Dear OSWALDOTREVINO, Thank you for the review! We're delighted to hear that Sam made your experience easy and met your expectations. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

August 24, 2024

The mechanics and schedulers were very knowledgeable and accomadating. I never felt like I was being taken advantage of. I have and will recommend them. Overall a very good experience! More

by te97gb@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie and I'm not sure of mechanics name.
Aug 27, 2024 -

Seguin Chevrolet responded

Dear te97gb@gmail.com, Thank you for your kind words! We're thrilled to hear that our mechanics and schedulers provided you with a knowledgeable and accommodating experience. We appreciate your recommendations and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

...
47
...