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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,933 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,933 reviews

September 10, 2024

The staff can be friendly, helpful, and approachable! But, given that this service center can be busy, customers should be given some type of time frame for their job to be done. Outside of that, the More

by ZayTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear ZayTL, Thank you for your honest feedback and for sharing your experience. We’re glad to hear that our staff was friendly, helpful, and approachable, and that we were able to ease any concerns you had. We appreciate your suggestion about providing a time frame for service jobs and will work on improving that aspect to better serve our customers. Your insights help us get better, and we look forward to making your next visit an even smoother experience. Sincerely, Jeremy Sims, General Manager

September 10, 2024

Amazing work and they got me in right away. They perform the job tremendously well and I would definitely use them again More

by Job
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Seguin Chevrolet responded

Dear Job, Thank you for your review! We're thrilled to hear that you had an amazing experience and that our team got you in right away. It's great to know the job was performed tremendously well. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

September 10, 2024

Best Service! Monica understand when I was without transportation and needed my car thanks Monica! More

by gloriajarmon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Seguin Chevrolet responded

Dear gloriajarmon50, Thank you for your 5-star review! We're so glad to hear that Monica was able to provide the best service and understand your needs during a difficult time without transportation. We’ll be sure to pass along your thanks to her, and we appreciate your kind words! Sincerely, Jeremy Sims, General Manager

September 09, 2024

The did a great job giving me the kind of deal I was looking for - thanks More

by MIR4PRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Richardson
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Sep 12, 2024 -

Seguin Chevrolet responded

Dear MIR4PRES, Thank you for your 5-star review! We're delighted to hear that our team provided excellent, professional service and met your expectations. It's great to know we could offer you the deal you were looking for. We truly appreciate your recommendation and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 08, 2024

It was my first time buying a car; they eventually worked with me, but only because I brought someone with me who was more experienced with car sales. More

by Leahvon92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Diaz, Luis Hernandez
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear Leahvon92, Thank you for your review and for sharing your experience. We’re glad to hear that we were able to work with you, but I’m sorry to learn that it wasn’t as smooth as we would have hoped. We strive to make the car buying process as straightforward as possible for all our customers, especially those buying for the first time. Your feedback is valuable, and we’ll use it to improve our approach. If you have any further concerns or need additional assistance, please feel free to reach out. Sincerely, Jeremy Sims, General Manager

September 07, 2024

Need more financing staff. I had to wait over 2 hours to sign paperwork at dealership. More

by P11TREV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ro Reyes, Luis Hernandez
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear P11TREV, Thank you for your review and for your feedback. We’re glad to hear that your overall experience was positive, but we apologize for the extended wait time during the financing process. We’ll certainly take your suggestion into account as we work on improving our staffing to better serve our customers. Thank you for your patience and understanding. Sincerely, Jeremy Sims, General Manager

September 07, 2024

Great selection. Definitely worth the drive from San Antonio. One trip and got what I was looking for. More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin- sales
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Sep 12, 2024 -

Seguin Chevrolet responded

Dear Nicole, Thank you for your 5-star review! We're so glad to hear that our great selection made your trip from San Antonio worthwhile. It's wonderful that you found exactly what you were looking for in just one visit. We appreciate your business and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 07, 2024

I missed my appointment. They still fit me in and got it done. Appreciate you guys ! More

by cjtiszai
Recommend Dealer
Yes
Employees Worked With
Can't remember..
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September 06, 2024

Bought the truck same day truck started shaking really bad reason I got a truck was because I had the same problem with my old vehicle and comes out same problem has the new truck I got More

by URIELJAIMES58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anahí González
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Sep 06, 2024 -

Seguin Chevrolet responded

Dear URIELJAIMES58, Thank you for sharing your feedback, and I’m truly sorry to hear about the issue with your new truck. This is not the experience we strive to provide, and I understand your frustration. Please contact us directly so we can address the situation and work toward a resolution. Your satisfaction is important to us. Sincerely, Jeremy Sims, General Manager

September 06, 2024

Everybody was real nice. The process was quick and easy. Did not have to wait around for hours More

by GENIEBRANNAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Seguin Chevrolet responded

Dear GENIEBRANNAN, Thank you for your 5-star review! We're delighted to hear that the process was quick and easy for you, and that our team made you feel welcome. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

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