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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,933 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,933 reviews

September 21, 2024

It was a great experience very quick and fast. George did an amazing job.. We will definitely be going back for our next vehicle More

by MRARRIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The salesman that helped us is not listed on your list. His name was George.
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Sep 24, 2024 -

Seguin Chevrolet responded

Dear MRARRIAGA, Thank you for your wonderful 5-star review! I'm thrilled to hear that George provided you with such a quick and fantastic experience. We appreciate your trust in us, and we're excited to welcome you back when you're ready for your next vehicle. Sincerely, Jeremy Sims, General Manager

September 20, 2024

I always feel more comfortable going to the dealer for service. The only issue I had this visit was that oil changes were overbooked (or Chevy was short handed); the service took longer than expected. I More

by steve.schmoekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Seguin Chevrolet responded

Dear Steve, Thank you for your feedback and for trusting us with your service needs. We apologize for the longer-than-expected wait time during your visit. We’re working to improve scheduling to make future visits quicker and more efficient. We look forward to serving you again soon. Sincerely, Jeremy Sims, General Manager

September 19, 2024

Very professional staff and they worked hard to get me approved for a car loan. More

by OV.SALINAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivaris Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Tolliver and Job Bunditwong
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear OV.SALINAS, Thank you for your 5-star review! We’re thrilled to hear that our team provided professional service and worked hard to get you approved for your car loan. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

September 18, 2024

Professional and knowledgeable with the purchase. Very friendly from beginning to end. Found the best team More

by LEE.CASTILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear LEE.CASTILLO, Thank you for the 5-star review! We're thrilled to hear that you found our team professional, knowledgeable, and friendly throughout your purchase experience. It’s wonderful to know we were able to meet your expectations from start to finish. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 18, 2024

Very nice meeting the reps. Received full attention and they were very helpful during this process. More

by Pops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear Pops, Thank you for taking the time to share your experience and the review! We're glad to hear that our team provided full attention and was helpful throughout the process. If there's anything we can do to improve your next visit, please don’t hesitate to let us know. We appreciate your feedback and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 18, 2024

Your service dept. was very responsive, caring and reaching out before I had to. Work was completed sooner than expected. I will return as well as tell others. If and More

by DAVID.ORLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear DAVID.ORLOFF, Thank you for your 5-star review! We're thrilled to hear that our service department was responsive and proactive, completing the work ahead of schedule. Your willingness to return and recommend us means a lot. We strive to provide a positive experience each time, and we appreciate your trust in us, even when challenges arise. Sincerely, Jeremy Sims, General Manager

September 18, 2024

Went and had a key made and they programmed my car the deal that I was made by then service is always great. Michael Brown is awesome. Very pleasurable going there. More

by TMTMFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear TMTMFOREVER, Thank you for the fantastic 5-star review! We’re delighted to hear that your experience with our service team, especially Michael Brown, was enjoyable and that we could assist you with your key and programming needs. We truly appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

September 18, 2024

They were always fast & really good when changing the oil on my Silverado pickup, excellent. When I had a problem with the A/C on my 2025 Trax, it was lie after lie, no help. Even the manager of the service More

by Stoney
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Stehle
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear Stoney, Thank you for sharing your feedback. I sincerely apologize for the negative experience you had with your A/C service. This is not the standard of service we strive for, especially for a valued customer like yourself. Your trust is important to us, and I'm sorry we let you down. I’ll be looking into this matter personally to understand what went wrong, and we appreciate your candid feedback. If you’re open to it, please feel free to reach out to me directly so I can try to make this right. Sincerely, Jeremy Sims, General Manager

September 18, 2024

Initially i was mad because they took forever to look and see what was wrong with my car, but then they got me in a new one. More

by ADUVALL5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear ADUVALL5, Thank you for your review and for sharing your experience. I apologize for the initial delay in assessing your vehicle, but I'm glad we could ultimately help you get into a new one. We appreciate your patience and understanding, and we’re happy that things worked out in the end. If you need anything further, feel free to reach out. Sincerely, Jeremy Sims, General Manager

September 17, 2024

Very courteous and polite. Very helpful and are there to for us to ask questions More

by yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Arnold Guerra, Jaime Gallegos
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear Yoli, Thank you for your 5-star review! We’re pleased to hear that you found our team courteous, polite, and helpful. We’re always here to assist with any questions you may have. Your feedback is greatly appreciated, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

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