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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,933 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,933 reviews

October 07, 2024

Juan Carlos was excellent in communicating on the purchase of my vehicle. Small hiccup with the finance process but got it resolved. More

by TG1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Deleon
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Oct 09, 2024 -

Seguin Chevrolet responded

Dear TG1014, Thank you for your 5-star review! We're glad to hear that Juan Carlos provided excellent communication during your vehicle purchase. We appreciate your patience with the small hiccup in the finance process and are happy it was resolved. We look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

October 07, 2024

They are always extremely rude towards me, it's hard to ask them what the issue is with the car anytime I bring it in. And even when I do have an appointment time they are still rude and act like I'm not s More

by abigailchambers2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Seguin Chevrolet responded

Dear Abigail, Thank you for bringing this to our attention. I’m truly sorry to hear about the way you were treated during your visits. This is not the level of service we strive to provide, and I assure you that your concerns will be addressed with our team. Your experience should have been much more welcoming, and we appreciate your feedback to help us improve. Please don't hesitate to reach out, so we make things right and can come towards a resolution. Sincerely, Jeremy Sims, General Manager

October 06, 2024

Great service and Dre and Team took care of us! We will be back in the future! More

by VIVBICKNELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Seguin Chevrolet responded

Dear VIVBICKNELL, Thank you for the fantastic review! We're delighted to hear that Dre and the team provided you with great service. Your support means a lot to us, and we can't wait to welcome you back in the future! Sincerely, Jeremy Sims, General Manager

October 06, 2024

Thank you to Jeremy and Michael for going above and beyond for a great experience! More

by NADIAHEPNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lai
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Oct 07, 2024 -

Seguin Chevrolet responded

Dear NadiaHepner, Thank you for your review! We’re thrilled to hear that Jeremy and Michael provided you with an exceptional experience. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

October 06, 2024

Very hard to contacting the service writer at the dealership. I STILL HAVEN'T RECEIVED A COPY OF MY RECEIPT FOR THE WORK THAT WAS PERFORMED More

by VTC1953DEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Oct 07, 2024 -

Seguin Chevrolet responded

Dear VTC1953DEC, Thank you for your feedback. I'm sorry to hear about the difficulties you experienced in contacting our service writer and the delay in receiving your receipt. We strive for excellent communication and transparency, and I apologize for falling short in this instance. Please reach out to us directly at (830) 303-4381 ext. 2035, and we’ll ensure you receive your receipt promptly. Sincerely, Gary Stehle, Service Director

October 06, 2024

It was a pleasant experience , our salesman was very helpful and we appreciated all his hard work to get us in the vehicle we wanted. More

by GRANTDEREK1979
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Seguin Chevrolet responded

Dear GRANTDEREK1979, Thank you for your kind words! We're glad to hear that you had a pleasant experience and that our salesman was able to assist you in finding the perfect vehicle. Your satisfaction means a lot to us, and we appreciate your business. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

October 05, 2024

We have purchased 2 vehicles from Seguin Chevrolet in the last 14 months, we will return to buy again. More

by SMITH19925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Seguin Chevrolet responded

Dear Smith19925, Thank you for your review! We're delighted to hear that you've chosen Seguin Chevrolet for your vehicle purchases, and we appreciate your continued trust in us. We look forward to welcoming you back for your next vehicle! Sincerely, Jeremy Sims, General Manager

October 04, 2024

Buen servicio muy limpio cómodo amigable da seguridad buena atención buena experiencia y buen boca bulario More

by ESAU.FLORES3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris
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October 04, 2024

Amazing customer service. My service advisor Michael Brown was amazing. And fast turn around time. More

by mandakay006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
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Oct 04, 2024 -

Seguin Chevrolet responded

Dear mandakay006, Thank you for the fantastic review! We’re thrilled to hear that Michael Brown provided you with amazing customer service and a fast turnaround time. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

October 04, 2024

Excelente maintenance service! ! Nice waiting area. Quick service. Good location oil change done fast thanks More

by Tomascastillog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Seguin Chevrolet responded

Dear Tomascastillog, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our quick maintenance service and comfortable waiting area. We appreciate your kind words. We look forward to seeing you again for your next service! Sincerely, Jeremy Sims, General Manager

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