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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,932 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,932 reviews

November 06, 2024

The vehicle sales person was good, but she failed to communicate with the detail department that the vehicle needed a total detail, inside & out before delivery. The vehicle was extremely dirty/dusty on More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivaris Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Webb
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Nov 11, 2024 -

Seguin Chevrolet responded

Dear Disappointed, Thank you for your feedback. We’re glad to hear you were happy with the price of your vehicle and the finance department. However, we sincerely apologize for the delays and the miscommunication regarding the vehicle's condition. We understand how frustrating this experience must have been and are committed to making sure that future deliveries go more smoothly. Your comments will help us improve our processes. Sincerely, Jeremy Sims, General Manager

November 06, 2024

Service writer was quick and attentive once the job was done she explained what was done to my vehicle. More

by bigliendo87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Seguin Chevrolet responded

Dear bigliendo87, Thank you for taking the time to leave us a review. I’m glad to hear that our service writer was quick and attentive, and that the explanation of the work done on your vehicle was clear. We appreciate your feedback and look forward to providing you with excellent service in the future. Sincerely, Jeremy Sims, General Manager

November 06, 2024

They are very friendly did their best to work with me. Appreciate that would recommend them to anybody. More

by ensr50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Seguin Chevrolet responded

Dear ensr50, Thank you for your kind words! We’re so glad to hear that you had a great experience with us. We truly appreciate your recommendation and are grateful for the opportunity to assist you. Sincerely, Jeremy Sims, General Manager

November 06, 2024

Job Bunditwong (finance manager) was the best professional finance manager i could ever ask for, very helpful and satisfied he took his time to go above and beyond to finalize everything 100 perc More

by joserodriguez.jr79
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia/Job Buditwong
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Nov 13, 2024 -

Seguin Chevrolet responded

Dear joserodriguez.jr79, Thank you for your wonderful review! We’re thrilled to hear that Job Bunditwong provided you with such excellent service. We take pride in having a team that goes above and beyond to ensure customer satisfaction. We’ll be sure to pass along your kind words to Job and the rest of our team! Sincerely, Jeremy Sims, General Manager

November 06, 2024

Awesome sales person an very good at her job will go the extra mile thanks More

by eddiecarl34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syble kline
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Nov 13, 2024 -

Seguin Chevrolet responded

Dear eddiecarl34, Thank you for the fantastic review! We're glad to hear that your salesperson went the extra mile to make your experience a positive one. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

November 05, 2024

On the positive side the staff is helpful and friendly most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. More

by lisadls2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Seguin Chevrolet responded

Dear lisadls2005, Thank you for sharing your feedback. I’m glad to hear that you found our staff helpful and our dealership environment to your liking. I’m truly sorry to hear about your concerns regarding communication. Transparency is important to us, and we take your comments seriously as we strive to improve our service. If you would like to discuss this further or have any specific issues you’d like us to address, please don't hesitate to reach out directly. We want to ensure you have a positive experience with us moving forward. Sincerely, Jeremy Sims, General Manager

November 05, 2024

All Seguin Chev sales consultants and service advisors have been great and very professional in all our needs More

by Romelia.vaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesperson Ro Reyes in awesome
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Nov 05, 2024 -

Seguin Chevrolet responded

Dear Romelia.vaquera, Thank you so much for your wonderful review! We’re thrilled to hear that our sales consultants and service advisors have met your needs with professionalism and care. We look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

November 05, 2024

Really bad on the financial department what's they have your money they forget there promises More

by usasonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Seguin Chevrolet responded

Dear usasonia, I’m truly sorry to hear about your experience with our finance department. It’s important to us that we meet our commitments and provide clear communication throughout the process. Your feedback helps us improve, and I appreciate you bringing this to my attention. I would like to discuss this further and see how we can resolve the issue. Please feel free to reach out to me directly at (830) 303-4381. Sincerely, Jeremy Sims, General Manager

November 04, 2024

Great deals and easy to work with. I’ve bought two vehicles from them and bought extended warranty all on separate occasions. More

by rhernandez126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Seguin Chevrolet responded

Dear RHernandez126, Thank you for sharing your positive experience! We're thrilled to have had the opportunity to work with you on multiple occasions, and it's fantastic to hear that our team provided you with great deals and a smooth process each time. We appreciate your loyalty and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

November 04, 2024

Great experience for the first time coming to the dealership. Thank you for your quick turn around More

by bennyj41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Seguin Chevrolet responded

Dear Bennyj41, Thank you for taking the time to leave us a review! We're pleased to hear that your first experience with us was a positive one and that we could provide a quick turnaround for you. We look forward to welcoming you back and continuing to meet your expectations. Sincerely, Jeremy Sims, General Manager

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