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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,906 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,906 reviews

December 14, 2024

Did not take care of the problems with my truck after I told them what it was doing before they worked on it More

by barbschneider94
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2024

The price they had on the vehicle was fair in comparison to other dealers. I was in and out with the vehicle in 2 hrs. More

by petsch22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordell
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear petsch22, Thank you for the kind words! We’re glad to hear that you found our pricing fair and that we were able to get you into your new vehicle quickly. We appreciate your business and hope to serve you again in the future! Sincerely, Jeremy Sims, General Manager

December 13, 2024

Worked out a good deal on a car but had an issue afterwards. I referred my Dad to buy a car, and was told that i would get a referral fee. It has been 3 weeks and have not heard anything. Called and More

by Doubtful
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erenest Oeffinger
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear Doubtful, Thank you for your feedback, and we apologize for the delay in processing your referral fee. We certainly appreciate your referral and understand your frustration. Please reach out to me directly at your convenience, and I’ll make sure we resolve this matter promptly. Thank you for your patience. Sincerely, Jeremy Sims, General Manager

December 13, 2024

Everyone we directly dealt with was great! However, the people who our sales people dealt with in the back to work the numbers for our trade in and sales price were not very easy to work with More

by CDAVISCREW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Seguin Chevrolet responded

Dear CDAVISCREW, Thank you for your feedback and for sharing your experience. I’m pleased to hear that everyone you dealt with directly provided great service. However, I apologize that the process behind the scenes didn’t meet your expectations. We strive to make every aspect of the car-buying experience smooth and efficient, and I appreciate your comments as they help us identify areas for improvement. We value your business and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

December 12, 2024

Devon & Brian were efficient, friendly and helpful. Definitely recommend buying from Seguin Chevrolet, Devon & Brian. More

by avmusgrave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
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Dec 13, 2024 -

Seguin Chevrolet responded

Dear avmusgrave, Thank you for your wonderful review! We’re delighted to hear that Devon and Brian provided efficient, friendly, and helpful service during your visit. Your recommendation means the world to us, and we’re thrilled to have earned your trust. Enjoy your new vehicle, and we look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

December 12, 2024

My appointment was at 1 my truck was in for oil change at 1:45 was out at 2:20 that's to long for oil change. More

by joerivera316
Recommend Dealer
No
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Dec 12, 2024 -

Seguin Chevrolet responded

Dear joerivera316, Thank you for your review. I apologize for the delay during your oil change appointment. We aim to complete service in a timely manner and regret that we did not meet that expectation during your visit. I’ll be sure to review our processes to improve wait times in the future. If you have any further concerns or questions, please don’t hesitate to reach out to me (830) 303-4381 ext. 2035. Sincerely, Gary Stehle, Service Director

December 12, 2024

They were determined to get me approved and into my new pickup truck. Excellent customer service and care from them! Highly recommend! More

by domnicole28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Seguin Chevrolet responded

Dear domnicole28, Thank you for your fantastic review! We’re thrilled to hear that our team was able to get you into your new pickup truck and provide excellent customer service along the way. Your recommendation means a lot to us, and we’re grateful for your support. Enjoy your new truck, and we look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

December 11, 2024

Service in my truck was awesome. Good job, guys.I will be coming back for my service again. Merry christmas More

by Yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Seguin Chevrolet responded

Dear Yoli, Thank you for your wonderful review! We're so glad to hear that you had an awesome experience with our service team. Your kind words mean a lot to us, and we look forward to assisting you again. Wishing you a very Merry Christmas and a happy New Year! Sincerely, Jeremy Sims, General Manager

December 11, 2024

Top notch people! Top notch service! I would highly recommend! Easy, convenient, courteous and prompt More

by aaron.paul79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Seguin Chevrolet responded

Dear aaron.paul79, Thank you for the review! We’re thrilled to hear that our team delivered a top-notch experience for you. Your recommendation means the world to us, and we’re glad to have made the process easy and convenient. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

December 11, 2024

Good and attentive service. Would buy another vehicle from them. Good service department and staff More

by LESLEYLESTER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Seguin Chevrolet responded

Dear LESLEYLESTER, Thank you for your fantastic review! We're delighted to hear that you enjoyed attentive service and had a great experience with our staff and service department. We truly appreciate your trust in us and look forward to assisting you with your next vehicle purchase. Sincerely, Jeremy Sims, General Manager

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