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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,905 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,905 reviews

January 03, 2025

Everything went well. Good service, nice employees. Coffee was good and the service center was very clean More

by dianeadams22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Seguin Chevrolet responded

Dear dianeadams22, Thank you for sharing your positive experience! We're delighted to hear that everything went well and that you enjoyed the good service, friendly employees, and a clean service center—along with some good coffee! We look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

January 02, 2025

Don’t know who Gary is but the service department has always been great till recently when I had an appointment to get a part recall done on my Spark. Made the appointment 2 weeks in advance took the car More

by Kadickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear Kadickey, Thank you for sharing your feedback. While I’m glad to hear you’ve had positive experiences with our service department in the past, I’m truly sorry for the frustration you’ve encountered recently. This is not the level of service we aim to provide. I will personally look into your situation to ensure we resolve the issue with your recall and transmission service promptly. Please feel free to reach out to our Service Director, Gary Stehle, at (830) 303-4381 ext. 2035, and we’ll make this right as soon as possible. Sincerely, Jeremy Sims, General Manager

January 02, 2025

I have taken my car there twice now and have been very disappointed both times. The lack of communication and the amount of time it took to fix my issues were unacceptable! If I wanted any updates on the More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear JP, We are deeply sorry to hear about your negative experience with our service department. We understand the importance of timely communication and efficient service, and it's clear we fell short in both areas during your visit. Please accept our apologies for the delays, lack of updates, and difficulty in reaching your advisor. I would like to personally address your concerns and resolve this matter as best as we can. Feel free to contact me directly at (830) 303-4381 ext. 2035 so we can discuss how we can improve your experience moving forward. Sincerely, Gary Stehle, Service Director

January 02, 2025

Manny delivered with care and patience to help me get what I was looking for. More

by DEANNASEPEDA02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Sepeda
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear DEANNASEPEDA02, Thank you for your review! We're pleased to hear that Manny provided attentive and patient service to help you find what you were looking for. Your feedback means a lot to us, and we’ll strive to make your next experience a 5-star one. Sincerely, Jeremy Sims, General Manager

January 02, 2025

Best staff. They made the process easy!! I plan on buying from them in the near future More

by rontejeda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear rontejeda, Thank you for your kind words! We’re thrilled to hear our team made the process easy for you. We look forward to assisting you again when you’re ready for your next purchase. See you in the near future! Sincerely, Jeremy Sims, General Manager

January 02, 2025

Sam hood is the best helped me so much and saved a lot of time More

by dinkdink29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Seguin Chevrolet responded

Dear dinkdink29, Thank you for your wonderful review! We're delighted to hear that Sam Hood provided such great assistance and helped save you time. We appreciate your support and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

January 02, 2025

We had a great experience. Easy in, the out was a bit much but we managed and Jóse did all he could to make it better. More

by ELEE7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear ELEE7, Thank you for sharing your experience with us! We're glad to hear that Jóse went above and beyond to make your visit a positive one. While the "out" may have been a bit much, it's great to know that Jóse’s efforts helped improve the situation. We appreciate your patience and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

January 02, 2025

Everybody is nice and professional. Dope dealership and welcoming. Friendly and accommodating. Positive and caring More

by pqnguyen361
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kordell De Luna
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear pqnguyen361, Thank you for your fantastic review! We’re thrilled to hear that you found our dealership welcoming, professional, and accommodating. We truly appreciate your kind words and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

January 01, 2025

I never have a problem here. I went to get my oil changed but the Wi-Fi kept going in and out. They had someone come to each person waiting in the service and offer to take us ho More

by pksquared2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Seguin Chevrolet responded

Dear pksquared2, Thank you for your wonderful review! We're glad to hear that you've had a consistently positive experience with us. It's great to know that our service advisors have been helpful and that we could offer comfort during your visit. We truly appreciate your continued trust in us and look forward to assisting you again soon. Sincerely, Jeremy Sims, General Manager

January 01, 2025

Very happy with there help got me what I wanted and the payment I wanted More

by guerraamy5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Seguin Chevrolet responded

Dear guerraamy5, Thank you for your fantastic review! We're so glad to hear that we were able to get you exactly what you wanted and within your preferred payment range. We appreciate you choosing us for your vehicle needs. Sincerely, Jeremy Sims, General Manager

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