Seeger Toyota
St. Louis, MO
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2,425 Reviews of Seeger Toyota
3-20-2023 Today I purchased a 2021 Tacoma! I would like to thank Frank Sturm and Greg Brown for making my buying experience go so smoothly!! I'm looking forward to continued business with main I would like to thank Frank Sturm and Greg Brown for making my buying experience go so smoothly!! I'm looking forward to continued business with maintaining my Tacoma! More
I purchased a Lexus at what I thought was a fair price for the year and mileage and overall had a decent experience. However, when I purchased the car the sun was setting so I did not see all blemishes. T for the year and mileage and overall had a decent experience. However, when I purchased the car the sun was setting so I did not see all blemishes. The sales person had even asked do you see anything else when I did point out one scratch which I found odd, but didn’t think anything of it until further down the road. I get home the next day in light go over the vehicle there are a lot of scratches the entire bumper is scratched, the front fender is coming off, the mirror is scratched and blinker turn light busted, 3/4 tires with very low tread and brakes vibrating/pulsating when stopping. When I questions things and tell them I am not confident in the safety of this vehicle and their ability to determine if something is actually wrong with it. They ensured that the vehicle was safe not had any type of accident or major damage, so after hassling they replaced the 3/4 tires but it caused a whole lot of commotion. They did not believe I was hydro planning and my traction light came on so when the manager was on the phone with the service team he said the customer claims so and so and it’s a 2018 Lexus how could there be any problems. At this point I am so frustrated and upset that I am not being heard. It was very un professional. But finally they did replace them the brakes and rotors they claim are fine so I take it in willingly but they claim they can’t give me my car back (even though the loan hadn’t fully processed) so I drive it and immediately notice while on the highway it is still pulsating when stopping. I had two different people ride in the vehicle with me not affiliated with your dealership and feel it. So, I take it to Dobbs and they said the rotors need replaced your manager said enjoy your vehicle when I let him know that. He did not car for my safety at all how unprofessional and rude. On top of it I find this car did have un disclosed damages reported that I was not aware of!! They lead me to believe I was just imaging all of these things but they were all confirmed by other dealers and the Carfax. I would rate 0/5 stars do not recommend. More
We want to begin this review with the positives of the service department, we cant say enough about the excellent service from Allan Fexer, David Rowold and David Meier, we have taken our 2009 Toyota Camr service department, we cant say enough about the excellent service from Allan Fexer, David Rowold and David Meier, we have taken our 2009 Toyota Camry for oil changes, tires and various other service, however, our most recent experience (where we paid over $3500.00 for repairs and had to take the car back a week later to fix a problem that should not have happened. Our vehicle was in the service department for over 3 weeks, with little no communication from our service worker, Tyler Nahnsen (his customer service was horrible) and we never received a call back from Service Manager James Buck (after leaving 3 messages) to discuss our concerns. Allan was amazing when we had to take our car back... THANK YOU Allan!! Seeger has lost a loyal customer, we were so disappointed with how we were treated,! You need more people like Allan, David and David!! More
Nothing but praise for John Gillam and his son Quinn in helping me and my wife find the exact auto we wanted. I called and John answered my questions and advised me that the only dealership in their regi helping me and my wife find the exact auto we wanted. I called and John answered my questions and advised me that the only dealership in their region that had the 2022 vehicle i wanted was in the Chicago area. he provided me the name and number for that dealership. I was able to negotiate the purchase of this vehicle from the other dealership. John went out of his way to assist in my search. I did return to Seeger for the purchase of running boards and was provided a price that was a discount below what another local dealer was offering with a coupon. My service before and even after me purchasing a vehicle from another dealership has been greatly appreciated and unexpected. I will have any and all service and maintaince performed on this vehicle at Seeger and will direct anyone interested in a new Toyota to call John and Quinn. More
Be careful who you work with. Your experience will be based on which sales person you get. Unfortunately every time I spoke with Mike Ribble on the phone his story would change, Your experience will be based on which sales person you get. Unfortunately every time I spoke with Mike Ribble on the phone his story would change, eventually he just sounded like he did not know what he was doing. After hearing his story change several times, I sent him a text and asked him to have his manager call me. Mike quickly called me back to tell me how busy his manager is and how he can make decisions for Seeger Toyota. I insisted that his management call me at that time on the phone and documented the conversation by text. It has been several weeks and no call from anyone from his management team. I guess he refused to share his text messages with his management team. If you call this dealership and get Mike Ribble, hang up and call a different dealership. More
Seeger Toyota sold my pregnant wife a 2020 Toyota RAV4 with a prior unreported accident that was repaired with low-quality, after-market parts that rendered the collision detection sensor inoperative, and with a prior unreported accident that was repaired with low-quality, after-market parts that rendered the collision detection sensor inoperative, and refused any and all responsibility for amelioration. More
Buyers beware!! Can’t say how they treat all their customers but I can say how they treated their 2 black customers this day. As a woman I received no respect. The salesman Kent Waalkes believe in yel customers but I can say how they treated their 2 black customers this day. As a woman I received no respect. The salesman Kent Waalkes believe in yelling at his customers. And arguing if you questioned anything he said or asked you to sign. He tired to use lies and deceptive tactics to trick me into buying a car. Not a good experience. He yelled at and berated the man waiting in the showroom. All the salesmen, except for Frank Sturm were cold. Seeger says it prides its self on Service, Integrity, Honesty and Respect; Don’t believe it. More
Exceptional and prompt service! The staff are extremely friendly, helpful and knowledgeable. My Toyota Highlander needed a new head unit. I put off getting it replaced for 1 year as I thought it would be a friendly, helpful and knowledgeable. My Toyota Highlander needed a new head unit. I put off getting it replaced for 1 year as I thought it would be a huge inconvenience- time, cost and possibly not having a loaner vehicle to get to work. They delivered on all accounts! Well priced, timely service and gave me a loaner vehicle. More
I was looking for a reliable car for my daughter and grandson. I contacted Holly (she previously sold me my 2019 Corolla) when I saw the perfect car and she and Greg (the finance man) worked with me th grandson. I contacted Holly (she previously sold me my 2019 Corolla) when I saw the perfect car and she and Greg (the finance man) worked with me throughout the day while I was at work to get me approved so when I got off of work I could bring my daughter, sign paperwork and drive off with a great little car for them! I am BEYOND happy with the service that I not only received from Holly (she's top notch) both times I have bought a car from Seeger and Greg (super nice man and GREAT finance "negotiator") , but each time I go in to get my car serviced, the team that I encounter is friendly and I love that I get to leave with a clean car! I will continue to go out of my way to go to Seeger for continued top notch sales people like Holly who goes above and beyond, Greg in Finance who negotiated me exactly what I was asking for and ALL of the behind the scenes people that may not be seen or recognized for their part they play in the everyday operation and success of Seeger. Thank you to all of you for peace of mind that my grandson is in a safe car and I don't have to worry that him and his Mommy are broke down somewhere in the middle of night! More
Awesome technical skill and amazing sales help. We won't go anywhere else for a car. They are the best. Ask for Andy, he's the manager, and he won't lead you astray. go anywhere else for a car. They are the best. Ask for Andy, he's the manager, and he won't lead you astray. More