Secret City Chrysler Dodge Jeep RAM
Oak Ridge, TN
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123 Reviews of Secret City Chrysler Dodge Jeep RAM
The deal was good except for few items. Didn't detail truck as promised.Mailed plates wrong address. Was supposed to call for correct address before mailing. Went to dealer to check on plat Didn't detail truck as promised.Mailed plates wrong address. Was supposed to call for correct address before mailing. Went to dealer to check on plates. After a lengthy call with title dept. Was told everything good. Got voicemail before i could get home that they were sorry but plates had already been mailed to wrong address. And that they didnot know about calling me. But then said they just saw the note on my package to call me. Plates were mailed on 5th of Sept. This was the 18th of Sept. And I'd have to go to Sheriff's office and fill out lost tag to get a new one.. so guess lying is part of them doing business. I'd seriously consider telling people to not deal with SECRET CITY DODGE JEEP More
This was my second Jeep purchase from this dealership. Outstanding service, no high pressure, respectful pleasant staff, all questions answered was what I encountered both times. That is the reason I we Outstanding service, no high pressure, respectful pleasant staff, all questions answered was what I encountered both times. That is the reason I went back to this dealership when I wanted to upgrade my Jeep. Both Stewart and Mike were awesome. I would highly recommend this dealership if you are Considering buying a jeep if you want quality merchandise ,fair prices, great trade in values and reliable service More
by far the best car buying experience I’ve ever had. It was quick, easy, and none of that high pressure nonsense. I can’t recommend Tyler, and Secret City enough! It was quick, easy, and none of that high pressure nonsense. I can’t recommend Tyler, and Secret City enough! More
I had the best car buying experience ever. Very professional and Tyler King was the best. He will treat you like family. Will definitely come back!! Very professional and Tyler King was the best. He will treat you like family. Will definitely come back!! More
Very nice people, they did everything to get me the vehicle I wanted . I think they went above and beyond my expectations. They are my new dealership. vehicle I wanted . I think they went above and beyond my expectations. They are my new dealership. More
Great experience! I haven’t bought a domestic car in some time. They usually operate on the old methodology. Not Secret City. Tyler was quick to point me in the right I haven’t bought a domestic car in some time. They usually operate on the old methodology. Not Secret City. Tyler was quick to point me in the right direction. He showed me the truck. Explained what I was getting and got to quick work on numbers. Received a very fair trade allowance and the purchase was smooth. I would buy more from This dealer. More
I brought my truck in for routine maintenance in accordance with the owners manual and they told me the 8 speed Ram is non serviceable and there's nothing that can be done for the transmission other accordance with the owners manual and they told me the 8 speed Ram is non serviceable and there's nothing that can be done for the transmission other than changing the diff fluid or buying a new vehicle. More