Secret City Chrysler Dodge Jeep RAM

Great expierence and great staff. I was sent a letter to bring my car in for trade and I called them and told them that I wasn't ready but would be in a couple of months. They listened I was sent a letter to bring my car in for trade and I called them and told them that I wasn't ready but would be in a couple of months. They listened and left me alone unlike other dealerships and when those couple of months were up I received a phone call from Johnathan reminding me of our conversation. I was ready so I took my car in and received a very good offer that I was satisfied with and purchased a used car. It turns out that I was t happy with that car and took it back and wound up buying a new jeep Cherokee that I just love. You might ask as to why didn't I just buy the new Jeep in the first place? Well that's because Johnathan listened to what I was wanting instead of trying to sell me what he wanted. I had just paid off my car and didn't really want to get into another long car payment. Little did I know I would be much happier if I did. Anyway I took back the used car that I had got and traded it back in and was taken care of very well. They wanted to make sure I was happy and satisfied before I left and I obviously was. I would definitely go here to buy and car and feel comfortable telling people and friends to go here as well. They listen to your needs and they don't pressure you to buy today today today cause sometimes your just comparing right? Anyway great job and kudos to Johnathan, Eric and the entire staff that is involved in helping get the car you want. Great job. More

Viper PCM service OK, Knoxville area GenIV Viper owners - Secret City in Oak Ridge TN ( http://www.secretcitychryslerdodgejeepram.com/ ) has some car guys there that ar OK, Knoxville area GenIV Viper owners - Secret City in Oak Ridge TN ( http://www.secretcitychryslerdodgejeepram.com/ ) has some car guys there that are serious about service and getting the job done for you. Josh Surgenor is the service manager there, and he was quick not only to call me back (after an internet inquiry - one of those 'fill out the form and we will contact you' deals ) but was almost anxious to do the PCM work (and gave me his personal cell # to boot). Dave was one of the master techs there - and they actually put him and another on the task. Just over an hour later, i was test driving with Dave, and the final checks were done. In my opinion outstanding communications with me and they did a perfect job. Maybe this programming is an easy task, but finding someone around this area that will do it while you wait, and letting YOU drive for the appropriate steps is not easy. I am very happy and would - at least for this task - recommend them. While we were doing the test drive, Dave told me about them having recently completed a blower setup (i am thinking the Paxton or similar) on a viper (probably a Gen III??), so apparently they are capable of much more... RECOMMENDED More

Awesome Experience! I would recommend anyone to go here to buy a car! I bought a car from them and wrecked it shortly after. They did everything they could to get me in a I would recommend anyone to go here to buy a car! I bought a car from them and wrecked it shortly after. They did everything they could to get me in a car that was of the same quality of the one I had originally bought. They worked with me for over a week to help me make sure I got the car I wanted. It was a great experience and I wouldn't go anywhere else! More