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Secor Volvo Cars

New London, CT

4.8
1,474 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,474 reviews

November 12, 2019

Not a good first impression First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promp More

by Mattmako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nov 12, 2019 -

Secor Volvo Cars responded

Sorry to learn of your experience but glad to see it was promptly corrected.Our crew is human and can make mistakes.Please feel free to contact me if I can clear up any other details.Thank you,Eric Weiss,Parts and Service Director,Secor Auto Center

November 11, 2019

Efficient, friendly Everything I asked for was done well. It was regular service, but I also asked that a warning light be checked. They did, and fixed what was wrong. More

by CMK1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sadler
November 10, 2019

Purchase of 2016 Subaru Provided full information on pros and any cons. Was courteous without being solicitous. Delivered on time. Would gladly recommend the dealership. More

by JAtkeson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
November 08, 2019

Victory with my Volvo Having tried the processes for clearing my Cross Country wagon but still concerned about not having "like new" illumination when driving at night, I o More

by Teachers Never Retire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sadler
November 08, 2019

All on time as promised Friendly on time service. Accurately identified my problems and took care of them. I would return for major service if I needed it in the future. More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
November 07, 2019

Very Happy Wonderful people with great attitudes. The service is done in a timely manner. They always go above and beyond and make having my vehicle service a pl More

by johnbattista6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
November 07, 2019

professional staff My experience was stress free. There was no pressure with the purchase. Made the financing process easy and understanding. The whole process was easie More

by CKINGBILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Gonci, Frank Foley, Juan Feliz
November 07, 2019

Great experience!!! Steve and Anthony really helped me out! Definitely will recommend Secor for friends and family! I love my new 2016 Chevy Equinox LTZ!!! More

by TAlers21
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
November 06, 2019

Oil change visit Quick, easy, professional; answered questions about upcoming service visits, very informative about when next services, approximate prices of various More

by HEIDIG123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
November 01, 2019

Better service than expected I have used the collision repair department before but this time was much better. There is a great team that works well together and the management is More

by Rob_from_waterford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak, Jenifer Lewis
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