Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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XC60 50K service Easy to schedule, drop off and completely very timely while I waited. Scope of work was estimated prior to starting and everything done as stated - g Easy to schedule, drop off and completely very timely while I waited. Scope of work was estimated prior to starting and everything done as stated - good to know such an investment is cared for by those whom sold it! More
Oil light came on despite not needing servicing. Secor and their service team get high points for efficiency, politeness....customer service and explanation of a problem. They explained why I would Secor and their service team get high points for efficiency, politeness....customer service and explanation of a problem. They explained why I would have a long wait instead of letting me wonder if I'd been forgotten. I so appreciate there approach to running a top notch car dealership. More
Greatest customer support Great service, they do everything in their power to get you into something nice and comfortable. I am a very happy customer. It’s worth the recommenda Great service, they do everything in their power to get you into something nice and comfortable. I am a very happy customer. It’s worth the recommendation. More
40,000 service I took my S60 in for the 40K maintenance and it was discovered that the brake pads needed to be replaced and wipers. They were done at no charge. This I took my S60 in for the 40K maintenance and it was discovered that the brake pads needed to be replaced and wipers. They were done at no charge. This is a great dealership and Nik always helps me with any issues or questions. More
Brakes Called because my brakes were chattering. Took me right away. Fixed and got my car back within 2.5 hours. Washed and vacuumed the car to this place is Called because my brakes were chattering. Took me right away. Fixed and got my car back within 2.5 hours. Washed and vacuumed the car to this place is great. More
Great job as usual Outstanding work. The loaner car was stellar also. No problems with anything. The carncame back spotless and vacuumed. They take care of you at Secor Outstanding work. The loaner car was stellar also. No problems with anything. The carncame back spotless and vacuumed. They take care of you at Secor Volvo. More
Great customer service Never felt pressured at any time. Helped take cars of all issues I had and even one that I did not know of with no extra charge. Extremely easy and f Never felt pressured at any time. Helped take cars of all issues I had and even one that I did not know of with no extra charge. Extremely easy and friendly. More
Recall I have an XC60 that I THANKFULLY leased. It went in for a recall and a check to be sure all is working well!! It randomly slams on the breaks. I was I have an XC60 that I THANKFULLY leased. It went in for a recall and a check to be sure all is working well!! It randomly slams on the breaks. I was called and told at 13k miles it needs new tires and break pads. I explained how it randomly slams on the breaks they then decided to see if it needed updates and it magically needed them!!! I bought my first XC90 from them with a very pleasant outcome, this car has been a completely dissatisfying experience. I fear for the next owner as it will eventually cause an accident. The day to return this vehicle cannot come soon enough!!! More
Quick and adequate Excellent and quick service in every way - the staff at Secor Volvo explains the process and allows you to make decisions on repairs needed now and in Excellent and quick service in every way - the staff at Secor Volvo explains the process and allows you to make decisions on repairs needed now and in the future. More
AMAZING I had a little bit of an emergency because my ATM card slipped through a crack in my console and disappeared. I was headed out of state and needed my I had a little bit of an emergency because my ATM card slipped through a crack in my console and disappeared. I was headed out of state and needed my ATM card for cash. I drove into Secor Volvo and Nick (service mgr) saw my panic and immediately had one of the service techs look at it. I thought it was game over but within 5 minutes the tech (Kayle) had taken apart my side panels and retrieved by card. All my stress was gone. Couldn't be more thankful to the Secor team. Nick and his service team always go above and beyond. Also a tremendous shout out to Steve Plona who helped educate me when I took delivery of my brand new S60. Steve cares about his customers and does a thorough job of making sure his customers are ready to roll with their new vehicles. Appreciate everybody at this dealership. Billy More