Secor Volvo Cars

I would go there again. So I am a 50 something year old lady who can honestly say I have never used the same car dealer twice. I have always found the experience uncomfortabl So I am a 50 something year old lady who can honestly say I have never used the same car dealer twice. I have always found the experience uncomfortable and demeaning. I have never left a car dealer feeling like I got a good deal. Basically I have always felt robbed. At Secor Mitsubishi I was treated well from the very beginning. My salesman Juan was great along with the sales manager and the finance guy. Thank you for a good experience. I would recommend you to my friends and I would do business with you again. More

Outstanding! Have had many Volvo’s, by far the best experience... will only go here in the future for my Volvos. All team members excellent and friendly. Have had many Volvo’s, by far the best experience... will only go here in the future for my Volvos. All team members excellent and friendly. More

Great June Feliz was the best sales person. I was treated with the upmost respect by him and everyone at this decor Mitsubishi in New London Ct. I can assu June Feliz was the best sales person. I was treated with the upmost respect by him and everyone at this decor Mitsubishi in New London Ct. I can assure you that I was not coming in with a lot of money or the best credit. Still I was treated with the utmost respect and treated with dignity. He listened and paid attention to what I had to say. By the end of the day I left there with a great new car and a affordable payment. Simply the best. Thank you June More

Mitsubishi Outlander Sport - great purchase experience! David was great and not pushy. I bought the car that I wanted, it was a great experience. The day that I picked the car, everything was nice and easy, David was great and not pushy. I bought the car that I wanted, it was a great experience. The day that I picked the car, everything was nice and easy, the car was cleaned, gas filled and ready to hit the road. More

The job was very well done They helped me out especially being that my wife and I totaled are last car they worked around what are financial situation and dot the job done with They helped me out especially being that my wife and I totaled are last car they worked around what are financial situation and dot the job done with good rates and prices. Thank you 😊 More

tire alert, secor made sure I was safe recently my alert came on that my tire pressure was low. Secor let me bring my car right in without an appointment and made sure I had a new tire whe recently my alert came on that my tire pressure was low. Secor let me bring my car right in without an appointment and made sure I had a new tire when they found a nail in my sidewall. They were interested in my safety and worked immediately on the problem. When it turned out it was going to take a little longer than anticipated they even arranged to pick up my mom from her doctor's appointment and bring her home. I can not say enough about how well my car and myself were treated. Thanks Nick Rose and the Secor volvo team. More

Quick in and out... assessed issue - battery. The auto XC90 had a starting problem. Service team traced the root cause to the battery... which had recently been replaced. New battery -- no charge The auto XC90 had a starting problem. Service team traced the root cause to the battery... which had recently been replaced. New battery -- no charge -- all is good... back on the road in 60 min. TC More

First time service This was my first service after 11 mo owner of the XC40. (my first Volvo) I had an appointment (very easy to make) and was greeted on time. Nick list This was my first service after 11 mo owner of the XC40. (my first Volvo) I had an appointment (very easy to make) and was greeted on time. Nick listened to my two issues and noted them before the service began. This was supposed to last about 3 hrs, but after settling in the newly constructed waiting/showroom it was going to take longer and a loaner was arranged. Someone kindly lead me thru the operations of the loaner. I was back to pick up the car. The service had been completed and in a few minutes the car pulled around still dripping from the car wash. My issues had been addressed and there are no complaints from me. The details of the service were sent promptly by mail. I must mention that while in the waiting room my salesperson, Diane Gebhard came along. She offered to meet with me after her meeting or any time to go over any questions I might have about the car. She has been most generous with her time and knows this technology is new to me. She is personal and knows her stuff. More

Multi-component maintenance job I've been a Secor customer for almost two decades, and they continue to excel. Steve Plona has consistently, thoughtfully and professionally worked w I've been a Secor customer for almost two decades, and they continue to excel. Steve Plona has consistently, thoughtfully and professionally worked with me and my family members to discern our needs and locate just the right vehicle (now up to 7 Saab or Volvo sales over the years). Eric Weiss has frequently gone way out of his way to ensure great service. He has worked with both Saab and Volvo HQ to facilitate proper reimbursement, and he's even driven a couple of my cars roundtrip to his home to ensure a proper diagnosis and repair. Nick Rose at the service desk has a sharp mind and positive personality, and he's able to explain the issues and shop recommendations with a level of detail appropriate to the customer. When needed, Nick will have the technicians speak directly with me, and I've always been impressed. On the most recent job, I had to have maintenance work on a number of systems on a 7-year old XC60 with 170K miles. The issues and recommendations were explained to my satisfaction and the repairs were completed in short order. I'd find it hard to take my cars anywhere else for service, or buy from any other dealer. I must also highlight the body shop work done in the past (perfect) and the great shuttle service. More

New Hybrid Very Happy with my new purchase. Especially pleased that I can return for further instruction on all of the great safety features of the XC60 T8 Very Happy with my new purchase. Especially pleased that I can return for further instruction on all of the great safety features of the XC60 T8 More