Secor Volvo Cars

Negotiating and purchasing a car can be a stressful experience however the team at Secor did a really good job to understand our needs. Our 1st contact was with Rob in Internet sales who answered all q experience however the team at Secor did a really good job to understand our needs. Our 1st contact was with Rob in Internet sales who answered all questions and facilitated negotiations; Diane in sales and Steven in finance had everything ready for us when we arrived. Some minor concerns were quickly addressed. I deducted 1 Star as the CPO inspection report indicated paint was inspected by the service tech yet Diane noticed several chips on the bumper. These really should have been taken care of by service. Unfortunately the parts department didn’t have touch up paint in stock; we were told it would be mailed. More

A Wonderul Experience Secor Volvo genuinely seeks excellence in all that it does--and it unfailingly succeeds in that quest. May that same high quality of service be Sec Secor Volvo genuinely seeks excellence in all that it does--and it unfailingly succeeds in that quest. May that same high quality of service be Secor's hallmark for years and years to come. More

My purchase experience was terrific. I dealt mostly with My purchase experience was terrific. I dealt mostly with John Hamilton by emails, picked out the vehicle of my choice, he worked out my payment plan My purchase experience was terrific. I dealt mostly with John Hamilton by emails, picked out the vehicle of my choice, he worked out my payment plan, absolutely received everything I asked for seamlessly. Paperwork was ready when I walked in, all I had to do was sign some paperwork which the finance person Steve Matters guided through with ease. Then met with Stephen Plona for a quick and thorough tutorial and on my way I went. I would definitely use Secor Volvo again, even if I had to drive over an hour to get there. Bottom line, I found the car I wanted, and the service everyone Hope's for when purchasing a vehicle. Thank you! Penny Mitchell-Rogers Westfield Ma More

Problem solved Went for service and your service tech found that the air box for my engine filter was busted. this was presented to me with option for getting the pr Went for service and your service tech found that the air box for my engine filter was busted. this was presented to me with option for getting the problem resolved. they fixed the problem and helped with going back to the previous service center for reimbursment More

I telephoned the day before due to a "Check Engine" light The response was immediate - an appointment scheduled for the next morning, with a thorough review of car and maintenance that day. While there, I s The response was immediate - an appointment scheduled for the next morning, with a thorough review of car and maintenance that day. While there, I spoke with Diane in the sales department about a possible future purchase - will hold off on this for now. She was excellent, as always (purchased this car from Diana/Secor) - service department was excellent also. More

Steve Plona knows Volvo in and out. His 30 years at Secor is invaluable. Steve was very attentive to our safety questions and helped with our decision to select a Volvo SC90 as our next family vehicle Secor is invaluable. Steve was very attentive to our safety questions and helped with our decision to select a Volvo SC90 as our next family vehicle. Eric in the service department took care of the finishing touches assuring that our certified preowned vehicle exceeded Volvo safety standards. We thank the Secor Team More

Everything was done perfectly ! I always appreciate the helpfulness at Secor. I thank you all very much for the help and assistance you always give me helpfulness at Secor. I thank you all very much for the help and assistance you always give me More

Excellent Steve P was as good as you can get. Friendly, attentive, and looking to please. His knowledge of product is extensive and useful in helping the consum Steve P was as good as you can get. Friendly, attentive, and looking to please. His knowledge of product is extensive and useful in helping the consumer make the correct decision. Satisfied! More

XC60 Service Secor Volvo is thorough and does the job right. An added perk?....love the detailing of vacuum and car wash - when you spend what you do on a Volvo, Secor Volvo is thorough and does the job right. An added perk?....love the detailing of vacuum and car wash - when you spend what you do on a Volvo, it's great to get that kind of treatment - small item that does big things for customer loyalty! More

I had work done at the body shop for our Mazda Miata. I chose them because I had had body shop work done on our Volvo S60 and was very pleased with that. This experience was very good. Work was completed a chose them because I had had body shop work done on our Volvo S60 and was very pleased with that. This experience was very good. Work was completed as promised. They called when it was completed. No surprises. They were competitive with their quote and l am comfortable going there. We also service our Volvo at their service department. More