Secor Volvo Cars

Julie is always very helpful and accommodating. She gets me scheduled for my appointments with ease and in a timely fashion and always reminds me of what I need to bring with me. any issues are always broug me scheduled for my appointments with ease and in a timely fashion and always reminds me of what I need to bring with me. any issues are always brought up and I’m given the option to fix that day. Kudos More

As always Julie and Randy take exceptional care of my vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin More

I just love bringing my car in to have it serviced at this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look f this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look for coupons to help me with discounts but they understand and respect my privacy thanks again to everyone at this dealership love you guys More

PROFESSIONAL AND CARING SERVICE DEPARTMENT ANSSWERED ALL QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. More

I think it’s a great dealership but I’m sorry I live so far away that I can’t do all my service with them. far away that I can’t do all my service with them. More

Things worked out better the second time around. The trunk was fixed and stayed closed after being used. Wait was not as bad as I exected trunk was fixed and stayed closed after being used. Wait was not as bad as I exected More

Great Service Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know wh Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know when I have come across a good one. I definitely plan on going back. More

Service/repair While traveling to see a client in Groton, CT on 1/29/20, I experienced a major automotive failure in my 2011 XC90. The belt tensioner and idler rolle While traveling to see a client in Groton, CT on 1/29/20, I experienced a major automotive failure in my 2011 XC90. The belt tensioner and idler roller went while on I-395 causing the loss of 80% of my steering ability and continuous overheating of the motor. I was I was able to nurse the vehicle to Secor Volvo and they were able to take me in, diagnose the issue, set me up with a rental vehicle in order to fulfill my business obligations, and repair the vehicle in 24 hours. This was "cold call" so to speak as I did not call prior to coming in. As luck or timing would have it, the service staff at Secor basically went into battlefield triage mode and took care of me right on the spot. I would rate them very highly. More

Good experience. It was pretty much like every other car dealership. They want to get the most for their car and give you the least amount for your trade in. I reall It was pretty much like every other car dealership. They want to get the most for their car and give you the least amount for your trade in. I really don’t like to hassle so I agreed to the trade in deal even though other parties offered me more for my car. Diane Gebhard and Steve Plona were particularly helpful and congenial. More

We were in the midst of a 3-1/2 hour drive to CT when I heard a whining noise like the wheel bearing was going, so I called Secor, our service center while we lived in CT. Luckily we made it to Secor befor heard a whining noise like the wheel bearing was going, so I called Secor, our service center while we lived in CT. Luckily we made it to Secor before it failed. They fixed it first thing in the morning and we were on our way. Thank you Secor. You saved our trip! More