Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Efficient I brought the vehicle in for its 70k mile service. Car was taken in immediatly. Two hour time estimate (was accurate). The techs found a.broken motor I brought the vehicle in for its 70k mile service. Car was taken in immediatly. Two hour time estimate (was accurate). The techs found a.broken motor mount. $425 added to bill! I thought that would be covered on warranty. Not true. Car had slightly less than 70k miles. Never have had ANY car in my 75 years (59 years driving) have a broken motor mount. A VOLVO? Oh well! Not like the car has EVER been driven "off road"! More
From start to finish great service Making the appointment was a breeze and it was at my convenience. Was dropped back at work while the oil was being changed and I appreciate that. Than Making the appointment was a breeze and it was at my convenience. Was dropped back at work while the oil was being changed and I appreciate that. Thank you Jewels More
Tire issue Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor More
Service was performed to my very high expectations. I dealt primarily with Alex in the Service Dept. He was clear in explaining the service to be performed and the outcome of that service. Alex exceed I dealt primarily with Alex in the Service Dept. He was clear in explaining the service to be performed and the outcome of that service. Alex exceeded the very highest expectation of professionalism I have come to expect from the staff at Secor Volvo. More
New Mitsubishi Outlander Sport Bought two new cars for my wife and I. Our salesman June was terrific! No pressure, answered all our questions. Very helpful and very happy with the c Bought two new cars for my wife and I. Our salesman June was terrific! No pressure, answered all our questions. Very helpful and very happy with the cars. More
Great service The service was completed in less than an hour. A nail found in one tire explained the constant drop in pressure, and it was repaired for less than t The service was completed in less than an hour. A nail found in one tire explained the constant drop in pressure, and it was repaired for less than they estimated, A very pleasant experience in the new waiting area, with good coffee and terrific donuts. More
Fantastic experience This dealership went above what I expected to meet my needs. They steared me toward all the accessories I wanted and worked with me on the prices. Sit This dealership went above what I expected to meet my needs. They steared me toward all the accessories I wanted and worked with me on the prices. Sitting with the finance sales manager was painless and quick. More
80k Service I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully under I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully understood what work would be done on my vehicle. I was given a ride home since the work was to take a little more than 3 hours.was picked up and brought back to Secor Volvo when the work was complete. Everything that I was told would be done was accomplished. The cost of the work was in keeping with what I expected it to be. My vehicle had been washed and the front mats cleaned. I was very pleased with the overall experience. The staff here is friendly. I will continue to be a repeat customer. More
Always top notch service Great service by Mechanic. The loaner car was also amazing. They are second to none when it comes to taking care of their customers. Nice job! Great service by Mechanic. The loaner car was also amazing. They are second to none when it comes to taking care of their customers. Nice job! More
Fabulous. Friendly. Professional. Helpful. I was purchasing a replacement vehicle after my 2007 Volvo was totaled in a collision. Diane Gebhard, the Secor Volvo Sales Representative was extreme I was purchasing a replacement vehicle after my 2007 Volvo was totaled in a collision. Diane Gebhard, the Secor Volvo Sales Representative was extremely helpful. Shemade the ordeal of purchasing a vehicle after a traumatic event easy. The day I picked up the car she spent close to an hour sitting in the car showing me how all the features worked. This was very helpful since the car I purchased had features I was not familiar with. A friend of mine had a similar experience at Secor, also with Diane. In summary, the service was friendly, professional, helpful and considerate. I highly recommend Secor Volvo. Oh Yeah, I love my new Volvo. More