Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
40,000 mile service The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I have. I rated the price box as average, but not as bad a Mercedes. More
Great Experience! The entire process, from Sales through Finance, was very pleasant. Diane is very open and transparent, and willing to do whatever it takes to answer The entire process, from Sales through Finance, was very pleasant. Diane is very open and transparent, and willing to do whatever it takes to answer your questions and make you feel comfortable through the entire process. Working with Anthony on the transaction and financing was easily the most pleasant experience I've had in my life with a dealer financing transaction. Both Diane and Anthony were very pleasant, fair and transparent. Overall, an exceptional experience. For me, it was my best experience with a car dealer out of the 10+ cars I've owned in my life. More
Awesome as usual We have been doing business with Secor Auto for 30 years. I think that speaks for itself. Our salesman, Steve Plona, has always gone above and beyond We have been doing business with Secor Auto for 30 years. I think that speaks for itself. Our salesman, Steve Plona, has always gone above and beyond our expectations. He is a pleasure to work with. More
Great experience Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another gr Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another great experience and another great car. More
40k Mile Service - Good Experience. Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when prom Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when promised. More
Excellent customer service Juan was very friendly and didnt push anything on me that i didnt want to do. Awesome customer service and they got me the best price for the car and Juan was very friendly and didnt push anything on me that i didnt want to do. Awesome customer service and they got me the best price for the car and got me approved fast and efficient. Thanks again to all at secor i definitely appreciate at it. I will also recommend you guys to others thanks again look foward to doing my service with you guys. More
Customer Service Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! S Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! She even offered to wash my car when the car wash opened! More
Felt like I was being looked at for more money and services. I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over $80.00 for oil change, was never charged that much before. And I wanted my front brakes looked at. They could have been replaced but they didn`t have the brake shoes in stock. So that would have been another day. Plus he quoted me over $600.00 for the front brakes, which I`ve never paid that much before for the same work. Then he tried to sell me tires, which they still had wear left on them, and quoted me over $1,000.00 for them. I know for a fact I can get a much better deal at Town Fair. Right now I don`t think I`ll be servicing my Volvo at Secor again. More
Always Excellent Service I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehi I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehicle. Thank You More
35,000 mile service Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my mirror which had been hit going into a garage and checked it out for me. More