Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
February 28, 2020
I was very pleased with this dealership and extremely happy with my new car!! Would definitely recommend them to anyone purchasing a new vehicle. Thanks again! happy with my new car!! Would definitely recommend them to anyone purchasing a new vehicle. Thanks again! More
by KVERRETTE522
Verified CustomerEmployees Worked With
Juan Feliz
February 26, 2020
Fantastic easy of setting up an appointment. Service manager Eric Weiss goes out of his way to guarantee a great service experience. This is the fourth Volvo I have had serviced at this dealership and I manager Eric Weiss goes out of his way to guarantee a great service experience. This is the fourth Volvo I have had serviced at this dealership and I would not go to any other. More
by dmg4453
February 25, 2020
Very customer service oriented. Nice waiting area -comfortable, clean and with complementary snacks. Conveniently located. Drive through car drop off area close to service entrance. -comfortable, clean and with complementary snacks. Conveniently located. Drive through car drop off area close to service entrance. More
by NORBEH
Employees Worked With
Do not remember service attendant's name, but she was excellent.
February 24, 2020
Julie is always very helpful and accommodating. She gets me scheduled for my appointments with ease and in a timely fashion and always reminds me of what I need to bring with me. any issues are always broug me scheduled for my appointments with ease and in a timely fashion and always reminds me of what I need to bring with me. any issues are always brought up and I’m given the option to fix that day. Kudos More
by amoreno7
Employees Worked With
February 23, 2020
As always Julie and Randy take exceptional care of my vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin vehicle and myself when I am there for service ... I would not go anywhere else. Thanks Kevin More
by K P McCabe
February 20, 2020
I just love bringing my car in to have it serviced at this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look f this dealership, they treat me with respect and they treat my car very well and they don’t try to sell me things I don’t need not only do they look for coupons to help me with discounts but they understand and respect my privacy thanks again to everyone at this dealership love you guys More
by Jackee
February 20, 2020
PROFESSIONAL AND CARING SERVICE DEPARTMENT ANSSWERED ALL QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. QUESTIONS THAT I HAD CONCERNING MY VEHICLE AND THE OPERATIONS OF DIFFERENT PARTS. HOPE THAT REQUIRED SERVICE & REPAIRS CONTINUE. More
by MATTSMARSH39
February 17, 2020
Things worked out better the second time around. The trunk was fixed and stayed closed after being used. Wait was not as bad as I exected trunk was fixed and stayed closed after being used. Wait was not as bad as I exected More
by JANET.GIDIUS#
Employees Worked With
February 17, 2020
Great Service Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know wh Julie was very pleasant to work with, and though they could not replicate the problem with my vehicle, I have dealt with enough dealerships to know when I have come across a good one. I definitely plan on going back. More
by gs.keith3
Employees Worked With
