Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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The service department was fantastic as usual. Julie took care of my coupon without any issues. The technician ledt my car in better condition then when he started. He even returned my seat to the same posit care of my coupon without any issues. The technician ledt my car in better condition then when he started. He even returned my seat to the same position. More
What a car We were planning to hold onto our 2105 Volvo S60(115,000) for a few more years. We saw the 2019 S60 on the showroom floor and ended up buying it. What We were planning to hold onto our 2105 Volvo S60(115,000) for a few more years. We saw the 2019 S60 on the showroom floor and ended up buying it. What a car. Our salesperson, Diane Gebhard, took it off the floor, went over the features of the car and we were off on a test drive. The purchase was easy, nice folks to work with. John, the sales manager, was able to work things out so the purchase made sense. Diane was very patient and attentive. We had a very nice experience. The technology in this 2019 S60 T6 Inscription is crazy insane. We love it. These are nice folks to do business with and the new facility is very comfortable and inviting. More
Service appointment excellent Made appointment to have accessory installed on new car. Finished as promised. They were very courteous. I like the service and parts department. New Made appointment to have accessory installed on new car. Finished as promised. They were very courteous. I like the service and parts department. New facility is very good, you just pull into the garage and walk in to see the advisor. Works very well. More
Great and fast service the staff are always friendly and helpful. Added bonus they wash and vacuum the car weather permitting and that’s super helpful. helpful. Added bonus they wash and vacuum the car weather permitting and that’s super helpful. More
service friendly employees Julie went the extra mile. She made sure I left happy. She made me feel that I was important. Thank you William Chapman friendly employees Julie went the extra mile. She made sure I left happy. She made me feel that I was important. Thank you William Chapman More
Simply the best! I have been taking my XC90 in for service since 2007 and I am sure it is why it is still running as good as new. Always friendly and offering the best I have been taking my XC90 in for service since 2007 and I am sure it is why it is still running as good as new. Always friendly and offering the best advice on maintenance...I wouldn't think of bringing my car anywhere else. Thank you for your honesty and commitment to service. More
Professional & Caring Steve and Diane treated me professionally while making me feel like family that they care for. I now have the best used car. I was back there today Steve and Diane treated me professionally while making me feel like family that they care for. I now have the best used car. I was back there today for the car to be detailed. Diane let me take her car for the day, Secor Volvo hires the best employees Thank you very much to management. More
The best service! Julie in the Service department should teach a course on customer service. She doesn’t talk down to you. She does her best to make sure you take advantage of any available deals and she is teach a course on customer service. She doesn’t talk down to you. She does her best to make sure you take advantage of any available deals and she is straightforward about what you car needs done and why. She is the reason I recommend Secor to friends and family. More
My Experience Last autumn I asked a Secor sales rep to keep an eye for a used V-90. I never heard back from that rep. When I visited the dealership this winter I Last autumn I asked a Secor sales rep to keep an eye for a used V-90. I never heard back from that rep. When I visited the dealership this winter I was assigned to Steve Plona and he was very effective (and ultimately successful) in answering all my questions, letting me drive a used (ex corporate car) V-90 XC and showing me a new V-90 XC which eventually I purchased. Along the way, except for Steve's performance I think the dealership lacked polish and professionalism. The paperwork on the purchase handled by Steve Matters was very professional. Dick Holliday More
Great experience Everyone was very friendly and made buying my car quick and easy! Steve Plona really knows his cars! Have bought a car there before and would do it Everyone was very friendly and made buying my car quick and easy! Steve Plona really knows his cars! Have bought a car there before and would do it again. More