
Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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The new drop-off bays are great! This would help greatly on rainy days. Also, there is plenty of space for customer parking. Service was done in the estimated time. on rainy days. Also, there is plenty of space for customer parking. Service was done in the estimated time. More
The internet department responded quickly to my request The internet department responded quickly to my request and the transaction from beginning to end, was seamless! It was a pleasure to work with such The internet department responded quickly to my request and the transaction from beginning to end, was seamless! It was a pleasure to work with such a friendly staff. More
Great experience every time, both for service and sales. They know their customers and truly care about meeting their needs and following through with their commitments to quality and satisfaction. They know their customers and truly care about meeting their needs and following through with their commitments to quality and satisfaction. More
professional, friendly and did a great jobService professional, friendly and did a great job Service manager called, explained service done in timely manner. Will come back for future service. f professional, friendly and did a great job Service manager called, explained service done in timely manner. Will come back for future service. fwould recommend to others More
Very easy process from the time I walked in to look at the car to the time I walked out with the car. This is the second Volvo I've purchased from them and would continue to look to them for future Volvo' the car to the time I walked out with the car. This is the second Volvo I've purchased from them and would continue to look to them for future Volvo's. More
I called and left a voicemail at 11 pm on Thanksgiving night when I noticed my check engine light was on. I received a call back from Keith at 8 am and he told me to bring it right in. In a short time I r night when I noticed my check engine light was on. I received a call back from Keith at 8 am and he told me to bring it right in. In a short time I received a phone call with the diagnosis and quote and my car was done and ready to go by 2 pm. I was shocked they were able to get me in on a holiday weekend, never mind have it fixed so quickly! More
Outstanding in every possible way! We recently purchased a Lotus Evora from Steve Plona and could not be happier. Steve made our buying experience absolutely wonderful. He agreed to pick us up from the ai a Lotus Evora from Steve Plona and could not be happier. Steve made our buying experience absolutely wonderful. He agreed to pick us up from the airport which was an hour away and gave a detailed tour along the way as we had never visited CT. He dropped us at our hotel due to our flight arriving after normal business hours, Steve was also willing to stop and show us the car at the late hour but we declined. The next morning Steve picked us up from hotel stopped by Starbucks and introduced us to a wonderful local bakery. Upon arriving at the dealership we inspected the car and it was everything Steve had promised, no flaws, very clean. The paperwork process was quick and easy, felt very comfortable and safe with respects to COVID, everyone practiced safety precautions. When I am ready for my next auto purchase Steve will be my first call. Thank you Steve for the red carpet treatment! More
I was disappointed that our vehicle was not cleaned and ready for our pickup- minimal was done. Stickers still on front windshield and moonroof. Scratch we asked to have fixed wasn’t done until we were th ready for our pickup- minimal was done. Stickers still on front windshield and moonroof. Scratch we asked to have fixed wasn’t done until we were there picking up. This was a demo- used for 3 mos by an employee- they used the Sirius radio. No one informed me this perk was not available to us (sales person never let us know). Wished it had gone better More
Always great service from a great group of people . Very Always great service from a great group of people . Very informative ,clean and always washes car and vacuums after service. Can’t say enough good Always great service from a great group of people . Very informative ,clean and always washes car and vacuums after service. Can’t say enough good things about Secor’s staff More
We have been coming to Secor for many years and just bought another Volvo. Steve Plona is the most knowledgeable salesman you could ever find. He is so pleasant to work with and found us the perfect car bought another Volvo. Steve Plona is the most knowledgeable salesman you could ever find. He is so pleasant to work with and found us the perfect car. Thank you, Steve, for an easy and enjoyable car-buying experience. More