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Secor Volvo Cars

New London, CT

4.8
1,384 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,384 reviews

September 09, 2024

I love my Volvo! !! I went from a Grand Cherokee to an VC 60 and I am so thrilled I made the purchase! Otto was great to deal with; laid back, not pushy. He kept me More

by kellyhallisey85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Nobody likes going to dealership but Secor Volvo made it simple and easy, no complaints More

by AUSTIN.PERKINS6721
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otto Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

I have had several Volvos serviced at Secor Volvo for decades. I don't remember a time when I was dissatisfied with the work done on the car. It always seems quite pricey, but so does every other busines More

by mmillbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

My appointment was 8:00 and I was on the road by 8:50. Fast, punctual and very accommodating. Even got some book recommendations, awesome service crew. More

by wdahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Bear Dalton and Kayleigh Sweet are terrific. Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership b More

by CD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bear Dalton
August 28, 2024

They did a good job. I am very happy with what they did with my car, now it looks like new. More

by David Guirchardo Liranzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Made an appointment for an oil change which they did but when I take my car for an oil change at Gengras in North Haven which I always do they give me a print out of how my brakes look etc.. Secor did nothi More

by jmf371
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Secor Volvo Cars responded

We were sorry to learn of your experience. It sounds like you were expecting a more detailed service vs just an oil/filter change .Our on line service menu does highlight what is included in each type of maintenance operation. Again we apologize for the misunderstanding. Please feel free to contact me directly with any questions. Thank you Eric Weiss Parts and Service Director Secor Volvo Cars

August 20, 2024

Very professional and pleasant to deal with. Vehicle was taken promptly and work performed in a reasonable amount of time. More

by rcurrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

I love this dealership. When I came in for service it was easy access and they explained everything they did. It didn’t take very long and I had a nice place to wait. More

by ANGELA.KOZIOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Buying a car from Secor was the best decision I’ve made in some time. Anthony took an extra couple of hours with me making sure I understood every feature of the car. I have already recommended Secor to my More

by sethaweinstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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