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Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,367 reviews
October 02, 2020
Volvo was serviced as scheduled, the very next day my "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for an "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for anti-freeze fill up. I was less than satisfied. More
by DEBFURTADO
Verified Customer
October 01, 2020
I have been a Secor Volvo customer for my last three vehicles over about 20 years. Folks are always courteous and welcoming. The service department has always been top-notch and friendly. Eric Weiss is vehicles over about 20 years. Folks are always courteous and welcoming. The service department has always been top-notch and friendly. Eric Weiss is always very approachable and helpful at solving any concerns you may have. Thank you, Sam Covino More
by S.COVINO
Employees Worked With
October 01, 2020
Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. More
by mgcam
October 01, 2020
Mr. Connor was very knowledgeable, pleasant and took his time to explain what features the Volvo XC40 had to offer. The paperwork and signing was not bad either. So love my new Volvo. Thank you Connorr time to explain what features the Volvo XC40 had to offer. The paperwork and signing was not bad either. So love my new Volvo. Thank you Connorr More
by MTRONNING
September 29, 2020
Great car buying experience! I have never had such a through car drop off as I did when I recently bought a Volvo from Secor. through car drop off as I did when I recently bought a Volvo from Secor. More
by EEB67
Employees Worked With
September 29, 2020
Zero service after the sale, salesperson and sales manager have thus far neglected/refused to respond to all of my emails. Also the warranty paperwork was not furnished at the time of the sale. Rest a manager have thus far neglected/refused to respond to all of my emails. Also the warranty paperwork was not furnished at the time of the sale. Rest assured that this will not end here as I will take this further. More
by innovator29
Employees Worked With
Reggie wallace, Steven Matters, John Hamilton, Reggie Wallace
September 28, 2020
I’ve been a Secore Volvo customer for over 25 years. The quality of the vehicles is the primary reason but the sales staff (Stephen P) and service dept (Eric W.) are true professionals and a pleasure to dea quality of the vehicles is the primary reason but the sales staff (Stephen P) and service dept (Eric W.) are true professionals and a pleasure to deal with. More
by DPGACC@snet.net
September 27, 2020
Did necessary work. Good I’d necessary work. No comment further. Ditto ditto this is ridiculous. This is ridiculous this is ridiculous if you want real feedback further. Ditto ditto this is ridiculous. This is ridiculous this is ridiculous if you want real feedback More
by HJCOHEN
Employees Worked With
September 26, 2020
Secor has the best service department I've ever been to in my 18 years of owning cars. No baloney, great service and staff. There is a reason I drive 45 minutes to them to have my Mitsubishi serviced. in my 18 years of owning cars. No baloney, great service and staff. There is a reason I drive 45 minutes to them to have my Mitsubishi serviced. More
by nroman627
Employees Worked With
September 25, 2020
On time friendly and courteous service. I was again happy to find my car vacuumed and washed. I was updated on the free service status. Quality encounter!! to find my car vacuumed and washed. I was updated on the free service status. Quality encounter!! More
by STONEBEAM
Employees Worked With
