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Secor Volvo Cars
New London, CT
1,367 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,367 reviews
October 28, 2020
It was a friendly and safe environment for my service visit. I was informed of what’s been done on my car. They also addressed my concerns about windshield wipes to my sutisfaction. visit. I was informed of what’s been done on my car. They also addressed my concerns about windshield wipes to my sutisfaction. More
by JOLA.NOWAKOWSKI
Verified CustomerEmployees Worked With
Don’t remember service dept stuff
October 28, 2020
Service rep tried very much to take care of car issue...service DEPT is trying very hard to take care of all with the COVID issues issue...service DEPT is trying very hard to take care of all with the COVID issues More
by PJTEESON
October 28, 2020
I am always pleased with the customer service in the Service Department. They make a concerted effort to provide the best service. They’re the reason I stay with Secor. Service Department. They make a concerted effort to provide the best service. They’re the reason I stay with Secor. More
by Pauline2018
October 27, 2020
Work done as fast as possible and car fully cleaned upon completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available More
by GSL3
October 27, 2020
My car was clean, and all work performed well. I was notified of an extra repair needed, and why it was important! I always feel heard in a respectful way. notified of an extra repair needed, and why it was important! I always feel heard in a respectful way. More
by LYNNCYRCRAWFORD
Employees Worked With
Keith
October 27, 2020
Great from start to finish! A team who listens and makes sure their customers are cared for at every level. They will have our business again. sure their customers are cared for at every level. They will have our business again. More
by MCGUIRE.DARRIN
October 27, 2020
Terrific experience with a lovely team at Secor Volvo. I especially enjoyed working with Connor Beverly, who made the experience seamless and pleasant - very much influenced my decision to work with this te especially enjoyed working with Connor Beverly, who made the experience seamless and pleasant - very much influenced my decision to work with this team. Transparent pricing, no pressure and very easy process. More
by hladdress
Employees Worked With
Connor Beverly
October 23, 2020
The entire staff handled COVID controls perfectly. I felt very safe and they returned my car clean and disinfected. I was in and out within 45 minutes for my recall service. very safe and they returned my car clean and disinfected. I was in and out within 45 minutes for my recall service. More
by Joy G
Employees Worked With
October 22, 2020
Julie is always courteous and professional. Her communication before, during and my car service is much appreciated! Repairs are always done in a timely manner. communication before, during and my car service is much appreciated! Repairs are always done in a timely manner. More
by LOGANV19
Employees Worked With
October 21, 2020
they adhered to all covid protocol. My recall was done and my car was cleaned immaculately. It was easy to schedule an appointment and they sent a timely reminder too. and my car was cleaned immaculately. It was easy to schedule an appointment and they sent a timely reminder too. More
by KEYLIME29
Employees Worked With
