Secor Volvo Cars

I came for regular fall service with an interest in I came for regular fall service with an interest in leasing a new Volvo in the back of my mind. At no time was i pressured to make the decision duri I came for regular fall service with an interest in leasing a new Volvo in the back of my mind. At no time was i pressured to make the decision during a test drive . After my service i and receiving all the various options i returned home to consider my next move. I called Steve Piona and let him know I had decided to lease a xc60 that was currently on the showroom floor. The next day i met with Steve Matters who walked me through the financial process successfully, and afterwards there was another introduction and drive with my new car. This was truly only the beginning but as the days of driving continue and the need for more information i get it from the car's accompanying handbook. Overall i'm very pleased with my new car and the continued outstanding service from Secor! More

Connor did a great job selling me a car. Very knowledgeable about the product and not pushy. Overall the sale went without any issues or bad surprises. Time will tell if customer service is as go knowledgeable about the product and not pushy. Overall the sale went without any issues or bad surprises. Time will tell if customer service is as good as the sale experience. More

I have had nothing but outstanding service from the team at Secor. Excellent!! The team takes care of their customers and make them feel informed at Secor. Excellent!! The team takes care of their customers and make them feel informed More

Very happy with the level of service and the service department follow up. Eric was accommodating and informative as to the required service that was needed. department follow up. Eric was accommodating and informative as to the required service that was needed. More

I had to have a small recall done. Julie is always helpful and courteous. Drop off and pick up was quick and easy. Everything went as expected. Thank you. helpful and courteous. Drop off and pick up was quick and easy. Everything went as expected. Thank you. More

The Secor body shop did a really good job on my car. It looked so nice when I picked it up. It took a bit longer to finish than they said it would - in fact twice as long but I wasn’t able to drive for th looked so nice when I picked it up. It took a bit longer to finish than they said it would - in fact twice as long but I wasn’t able to drive for the first week anyway due to surgery. So it worked out ok . More

I have had nothing but outstanding service from the team at Secor Lotus. They treat you as they would want to be treated themselves, and they make their customers feel like family. A special shout out to at Secor Lotus. They treat you as they would want to be treated themselves, and they make their customers feel like family. A special shout out to Steve Plona; what a pleasure to deal with. Thank you Secor Lotus! More

Excellent response time and great customer service! John and his team were very professional and took the time to provide updates. I very much appreciated the consistent and helpful feedback to questions- and his team were very professional and took the time to provide updates. I very much appreciated the consistent and helpful feedback to questions- truly quite surprised and CB pleased- unlike experiences at other auto dealers and shops. Outstanding experience overall!! More

Could not have been more pleased. Professional, efficient, and accommodating. . So very customer friendly. The tutorial on the specifics of our new Volvo XC60 was most thorough . And we apprec efficient, and accommodating. . So very customer friendly. The tutorial on the specifics of our new Volvo XC60 was most thorough . And we appreciate the willingness of Stephen Plona to be available for followups. The negotiations for the car were minimal and customer easy. thanks to John Hamilton and Costco . And Steve Matters guided us through DMV (and I consider that priceless). The trip from West Hartford was well worth it. More

The team takes care of their customers and make them feel informed. Randy was able to fix my issue quickly. Both Randy and Julie talked with me to ensure I understood how to prevent this issue in the future. informed. Randy was able to fix my issue quickly. Both Randy and Julie talked with me to ensure I understood how to prevent this issue in the future. This place always makes me feel like I will be driving out of the dealership safely. Thank you for a constant assistance. More