Secor Volvo Cars

Fast, friendly, not high pressure, comfortable, knowledgeable, prices were fair but not great. I appreciated the honesty and responsiveness. Also, great options for pre owned vehicles. knowledgeable, prices were fair but not great. I appreciated the honesty and responsiveness. Also, great options for pre owned vehicles. More

Eric Weiss is an outstanding Service Manager. After having been to two non-Volvo dealerships in my hometown of Westerly, RI regarding an issue with multiple warning signals flashing, I was told by both having been to two non-Volvo dealerships in my hometown of Westerly, RI regarding an issue with multiple warning signals flashing, I was told by both that they couldn't find the problem. I am meticulous about keeping my car serviced. I went to Secor, and Eric and his team found the problem immediately (ABS service), but in the process discovered that I had no oil in my vehicle which caused engine damage, despite the fact that I wasn't scheduled for an oil change for another 2,000 miles Needless to say, my anxiety level increased tremendously not knowing how much this all was going to cost. Eric could not have been more understanding and helpful, and went above and beyond by contacting Volvo, having me email him all of my service records, and sending them to Volvo during a holiday week period no less. He was able to have Volvo send a new engine after discovering it was still under warranty due to its age and my service records. He kept the lines of communication open and could not have been more customer service oriented. As a result, I will be bringing my car to New London for future servicing. I would rate a 6th star if I could just for the level of dedication and understanding of Eric Weiss. Outstanding. More

Connor Beverly and the Secor team were fantastic! All of my questions were answered in a timely fashion. I will be doing business here again! my questions were answered in a timely fashion. I will be doing business here again! More

I have purchased new and used cars from Secor exclusively since the 90s and have had an excellent experience each time. I have the highest regard for Steve Plona and Charlie Secor and recommend this dealersh since the 90s and have had an excellent experience each time. I have the highest regard for Steve Plona and Charlie Secor and recommend this dealership. More

Want to thank Steve and the rest of the Sales team for providing a great experience. Steve listened to my wife and I and talked extensively with us about what we wanted in a new vehicle. When we switche providing a great experience. Steve listened to my wife and I and talked extensively with us about what we wanted in a new vehicle. When we switched models he smoothly moved to it and delivered all that we wanted. He is deeply knowledgeable about the Volvo line. He and the finance staff made sure we understood all of the paperwork and had a low stress signing process. Steve provided a thorough introduction to our XC40, and followed up with us after we got home. Great job by everyone! Great to be back with Volvo! More

Steve Plona was great at finding just the car we wanted and was very thorough while showing us all the features. This is the third car we’ve bought from Steve and Secor and we highly recommend them both! and was very thorough while showing us all the features. This is the third car we’ve bought from Steve and Secor and we highly recommend them both! More

The Secor Volvo service department was able to take care of a warranty repair in 24 hours without a prior appointment. I am grateful they were able to accomodate me on short notice especially since I purch of a warranty repair in 24 hours without a prior appointment. I am grateful they were able to accomodate me on short notice especially since I purchased the car elsewhere. More

All staff were Courteous and Professional * * * that is al that needs to be said. I don’t really want to write a long paragraph here al that needs to be said. I don’t really want to write a long paragraph here More

As always, I had an excellent experience with the Secor Service Dept. Keith was friendly, knowledgeable and responsive. I was particularly pleased with the fact that my vehicle was meticulously cleaned be Service Dept. Keith was friendly, knowledgeable and responsive. I was particularly pleased with the fact that my vehicle was meticulously cleaned before and after the service. More

I took the car in for annual maintenance. Easy to get an appointment.Service is excellent. All employees are friendly and professional. Dealership is clean and waiting area is comfortable. appointment.Service is excellent. All employees are friendly and professional. Dealership is clean and waiting area is comfortable. More