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Secor Volvo Cars

New London, CT

4.8
1,368 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,368 reviews

March 08, 2021

Service department is considerate of your time, thorough, honest, and friendly. Julie was fun to work with, making a “not so fun day” a little more exciting. Love the fact I could get a rental car to continu More

by CAS0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Our 10,000 mile maintenance was done in a very timely manner. We were all done in under an hour. They also addressed any other concerns in a very friendly way. Very satisfied with the service. More

by K Hollis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Excellent customer service from the service department to the sales department, highly recommend! Connor and Steve M went above and beyond to help us, thanks! More

by DON8253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
March 02, 2021

The service department is efficient and clean. The service representative was pleasant. The showroom waiting area is clean and nicely laid out. Coffee was available. A complimentary car wash would hav More

by RUSSPD19
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

I Purchase a Vehicle from Secor. The Sales person Stephen Plona was very polite and professional. Stephen has a vast amount of Knowledge on the Vehicle Secor represents. I would highly recommend this Dealers More

by JOE@JOESGARAGEINC.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2021

When I called to schedule the appointment for my recall, a nice woman answered and was pleased to help me. She even was pleasant when I dropped my car off and when I asked her to drive my car in, she was wi More

by suzannels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Always a pleasure having services done at Secor. Techs are great as are the people in the "office" area's. Car is always cleaned when returned. More

by WMELOCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Have owned 9 Volvo’s over the years. Secor is one of best dealers we have purchased a car from. Great service department. There really god people. More

by EDGELEA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Techs are very capable and competentNeed a visibility Techs are very capable and competent Need a visibility board so you can check the status of the job, especially if you are waiting for your car More

by AMATARESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Service was excellent. Keith Mattingly and Eric Weiss were very helpful in helping me sort my service needs, and responsive to questions that I had. More

by newlondon fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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