Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Great experiences. Have been a Secor customer since 2014. Have always gotten the best customer service. Both car care and sales are top notch! Have always gotten the best customer service. Both car care and sales are top notch! More
When my 3 week old XC90 with 600 miles on it left us stranded on the side of the road, Secor was great. Volvo roadside assistance could have done better (2+ hours wait for a tow), but Secor really went stranded on the side of the road, Secor was great. Volvo roadside assistance could have done better (2+ hours wait for a tow), but Secor really went above and beyond - offering to bring a loaner car to me despite it being late in the evening. They turned the car around in a week, fully detailed it again, and even did door to door service. Great job Eric and Steve at Secor. More
Very pleased with efficient scheduling and service experience. Thank you. (I was just in for safety recall and don't have anything more to say about that.) experience. Thank you. (I was just in for safety recall and don't have anything more to say about that.) More
Secor made the buying process very efficient and comfortable for my new Volvo XC-40R. Connor was very helpful, personable and informative. Sean swiftly managed my trade-in leased vehicle and was abl comfortable for my new Volvo XC-40R. Connor was very helpful, personable and informative. Sean swiftly managed my trade-in leased vehicle and was able get me the color I really wanted for my new vehicle (whereas another Volvo dealer was not). Even Steve in financing was low-key and friendly -- and expertly walked us through the paperwork. All in all, a great experience. And I'm very happy with my new car! :) More
Connor made the whole car-buying experience pleasant and stress-free. He is very professional, extremely knowledgeable, ready with technical detail and user experience on every question I had. He was easy stress-free. He is very professional, extremely knowledgeable, ready with technical detail and user experience on every question I had. He was easygoing - not at all pushy or contrived - and very respectful throughout the process. I definitely will contact him for our next vehicle! More
Had a great experience. Was super easy and stress free. Got exactly what I wanted and I love my new 2021 Volvo XC40. Connor was great, he was my sales representative, and John helped as well. They were bot Got exactly what I wanted and I love my new 2021 Volvo XC40. Connor was great, he was my sales representative, and John helped as well. They were both super friendly and helped me find exactly what I wanted and more. Also Steve in financing was super friendly and personable. Happy with my choice to buy from this dealership. More
I was very dissatisfied with the lack of cleanliness and detail to my car after service. The inside of the vehicle was left dirty and we had to ask to have the car washed. I have always had a great experie detail to my car after service. The inside of the vehicle was left dirty and we had to ask to have the car washed. I have always had a great experience with service and attention to detail, which is in part why I continually purchase volvos. More
Excellent service and communication! I was traveling from out of state for my son's Dr appointment at Yale and needed major servicing and repairs on my Volvo XC-90. The service department worked hard to mak out of state for my son's Dr appointment at Yale and needed major servicing and repairs on my Volvo XC-90. The service department worked hard to make a diagnosis and fix my problem. They also provided a rental car, and communicated clearly and frankly. Julie yielded my initial phone call and worked to get us in and secure a rental so we could still travel to his appointments. Both the service manager and tech introduced themselves and talked about the problem with me. Thank you for excellent service! More
I am very pleased with the service department at all levels. The staff is professional, the vehicle is well serviced and work is completed in a timely manner. levels. The staff is professional, the vehicle is well serviced and work is completed in a timely manner. More
Service writer Julia was friendly and professional. She was attentive and explained the changes from the previous Mitsubishi dealer service. The waiting area was clean and comfortable. A floor salesman tur was attentive and explained the changes from the previous Mitsubishi dealer service. The waiting area was clean and comfortable. A floor salesman turned on the TV and offered me to select the news I wanted to watch. Oil change and tire rotation took just over an hour. They also cleaned and washed the car following service. Very pleased. More