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Secor Volvo Cars
New London, CT
1,368 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,368 reviews
July 02, 2021
I thoroughly enjoyed my shopping experience at Secor Volvo. Diane, my sales representative, was very knowledgeable and able to answer all my questions. She encouraged me to contact her for any technolo Volvo. Diane, my sales representative, was very knowledgeable and able to answer all my questions. She encouraged me to contact her for any technology questions that I encountered after i bought the car. I highly recommend the Secor dealership to anyone interested in buying a Volvo. More
by JANETMESSICK
Verified Customer
July 02, 2021
Everyone is very helpful and responsive. It makes the whole experience a great one !!! I would purchase here again. I love my Volvo !! Thank You whole experience a great one !!! I would purchase here again. I love my Volvo !! Thank You More
by Cherylaj
July 02, 2021
Great people! Julie was so great to me explaining everything in detail showing how things work explaining the bill to me, I was treated like she cared about me and my car ! Thank you everything in detail showing how things work explaining the bill to me, I was treated like she cared about me and my car ! Thank you More
by BENNWEDGE
Employees Worked With
July 01, 2021
I’ve been a Secor customer for several years! They have always served me well. Julie is very personable, you can tell she has been in a customer service position before. Thank you I LOVE my Volvo! always served me well. Julie is very personable, you can tell she has been in a customer service position before. Thank you I LOVE my Volvo! More
by pathubb
Employees Worked With
July 01, 2021
Got my alignment done, car drives beautifully and they washed the outside and vacuumed the interior for me to boot! Very efficient and helpful service. washed the outside and vacuumed the interior for me to boot! Very efficient and helpful service. More
by VICKI.JESSE
Employees Worked With
June 29, 2021
Helpful, friendly team. Not familiar with the new care by Volvo program, but figured. All paperwork smooth and fast. Well done delivery and welcome. Volvo program, but figured. All paperwork smooth and fast. Well done delivery and welcome. More
by EDWARD.LEVIN
June 25, 2021
We have been going to secor for many years, never had issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More impor issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More importantly, there was difficulty in finding a part to fix air bag malfunction, if a dealership as Secor works on Volvo can’t complete repair in a timely manner on my wallet was a joke!! I had to pay for a rental beyond their one week for payment!! The day I picked up my Volvo, and I find the messages of airbag needs service??!! I was so livid!!!! Not Happy!!!!! Also, They usually as a courtesy, wash and vacuum your car…Not done and never going back unless they can treat me as a faithful customer! More
by KIMBERLYMMAIN
June 25, 2021
Being a resent widow, the responsibility of car maintenance was totally new to me. I was anticipating a stressful day due to my ignorance. I soon found the opposite to be true, starting at the appo maintenance was totally new to me. I was anticipating a stressful day due to my ignorance. I soon found the opposite to be true, starting at the appointment time. Secor Volvo was very accommodating as to appointment time. From my arrival to the end of service, all issues were explained to me in a way I could understand. If the issues were outside of the scheduled maintenance, they were explained to me in detail, many times giving me options for repair. Julie Mei is their HR “Angel”, who made sure I knew exactly what was needed. The day that I was dreading turned out to be a day of learning, thanks to the Staff of Secor Volvo. They really do care about their customers. More
by TKIDDY
Employees Worked With
June 23, 2021
With three Volvo's in the family, they keep them going strong ~ strong ~ More
by MYSTARCH
Employees Worked With
June 23, 2021
All the people that worked with me and my husband were extremely helpful!! extremely helpful!! More
by MHEWIT
